Sandy Cooper Email & Phone Number

Rochester Hills, Michigan, United States

Rochester Hills, Mi

Work with instructional designers, art, and programmers to create engaging training experiencesManage a team of seven resources including project managers, eLearning architects, and programmersResponsible for quoting and budgeting of all eLearning projectsAccountable for the staffing and resourcing of the departmentWork with other department Directors to improve process and create efficiencies within the companyInteract with clients to communicate efficiencies and demonstrate capabilitiesClients include Chrysler, Kia, Mazda, Toyota/Lexus, General Motors, and Acura

Responsible for all technical projects (apps, websites, custom development, reports, etc) as well as eLearning projectsOversaw project management and implementation Instrumental in the budgeting and scoping of all projects while managing multiple Project ManagersEnsured that the department was properly resourced and billable at all times

Worked specifically on the delivery of eLearning projects for Chrysler, Kia, Mazda, and ToyotaResponsible for running the day-to-day operations of the eLearning group as well as account managementReduced dependency on outsourced programming vendors by bringing courseware development in-houseIntegrated the programming resources into the eLearning team by creating and communicating processesTeam members included the editorial, graphics, and production departmentsCreated and reconciled budgets ranging from $10k to $1,000,000 for all projects within the eLearning group

Managed interactive projects such as web courses, websites, and event technologyResponsible for 3 direct project management reportsWeb courses ranged from product courses to soft skills courses dealing with outside programming vendors, but creating the other web course elements in-house (script, graphics, audio/video)Websites were created for special promotions, ordering, general product information, and as a tools/resource repositoryEvent technology encompassed things like trivia games to augmented realityAll projects included budget creation, management, and reconciliationClients included Chrysler, Kia, Mazda, Toyota, Scion, and Detroit Diesel

Worked directly with automotive manufacturing clients to develop and manage events and competitions nationwideCreated, managed and reconciled half-million dollar budgetsCoordinated with vendors for printing, prizes, and software developmentOther duties included travel coordination and event location reservations and catering for clients such as GM and Kia

Worked with automobile manufactures to develop new vehicle launch eventsAssisted in creating PowerPoint presentations to communicate vehicle features and functionalityCreated vehicle brand details booksCommunicated with our creative group to design signage, banners, and awardsNegotiated with outside vendors to produce banners, signage, and awards Solicited brochures, displays, and product samples from automobile manufacturer vendors for nationwide events Coordinated with marketing groups to manufacture brand items to distribute during events including wearables and giveaways Interacted directly with clients and outside vendors to discuss event details and build relationships

Managed a staff of 9 resources with a vast knowledge of the Mortgage Servicing industryCreated and maintained a team atmosphere as resources were in multiple, remote locationsResponsible for creating and managing the business unit budget, pricing, and creation of client contracts Business development that helped grow the client base and expand the productsThe client portfolio consisted of clients such as Bank of America, Wells Fargo, HSBC, and Washington Mutual