Spearheaded the growth, performance, and member experience of the Burn Boot Camp fitness product, driving the gym's expansion to a thriving community of 500+ clients.Took charge of recruiting, hiring, and onboarding new trainers, significantly enhancing team efficiency.Conducted regular training sessions, consistently developing staff to deliver high-quality products and services tailored to the diverse needs of the expanding member base.Achieved and exceeded monthly, quarterly, and yearly revenue objectives set by the ownership.

Delivered a dynamic and challenging experience to diverse groups, fostering a positive and motivational atmosphere.Provided personalized one-on-one training sessions, teaching boxing techniques tailored to individual fitness goals.Notably, consistently hosted sold-out classes, indicative of the high demand and popularity of the tailored fitness experiences offered.

Orchestrated intense and enjoyable workouts, uniquely combining boxing techniques for participants of all fitness levels both in person and virtual.Established a safe and comfortable environment, motivating clients in a fast-paced setting.

Conducted individual consultations and fitness assessments, tailoring programs to clients' goals, needs, and health.Developed exercise programs ensuring safe and effective use of both body and gym equipment.

Administered fitness evaluations, created customized programs, and maintained a personal training client base.Assisted, monitored, and instructed clients in a safe environment for optimal performance.

Researched and executed new advertising and promotion opportunities.Led lead generation efforts through daily outreach and CRM system management.Collaborated with teams to enhance marketing strategies, including email marketing and website design.

Assisted Event Production Manager with planning and production of events.Designed PowerPoint presentations, event flyers, brochures, and business Lookbook.Conducted outreach and updated contact database for team marketing efforts.

Developed and built positive relationships with both new and key clients.Managed incoming calls and front-desk reception in a high-volume environment.Worked with a team to promote products and services to meet monthly sales goals.

Recognized customer cues and enhanced the customers' shopping experience.Confidently communicated current product features and benefits to customers.Participated and won many in-store daily sales competitions.

Provided solid customer service to both national and international customers.Operated in a fast-paced environment with over 100,000 customers daily.Handled responsibly 100+ various transactions of money on a daily basis.

Assisted the VP of the Campaign Planning & Management department.Organized and tracked daily campaign activities with the use of Microsoft Excel.Responsible for reviewing over 100+ campaign materials weekly before presented to the public.

Helped organize the yearly Senior Citizen Walkathon to support senior citizen programs.Played the role of a CPC representative while handing out and posting up fliers.Managed the tables and participated in the event which raised over $120,000.