Sang Kim Email & Phone Number

Alpharetta, Georgia, United States

• Managed end-to-end terminal certification projects of new and emerging terminal offerings to high tier clients for Canada and US market; these projects improve the payment ecosystem to meet global standards and reduce.
• Led quality assurance testing of newly certified terminals to ensure the products meet the industry standard as well as the client’s expectation on its uniquely tailored configuration.
• Provided subject matter expertise to enhance the knowledge of EMV to QA and developers, which reduced the time spent on debug and improved overall quality of the payment functionality.

Atlanta, Georgia

• Managed end-to-end terminal certification projects for small businesses to fortune 500 companies in industries ranging from oil and gas, retail, financial services, and technology with budgets of up to $3 million.
• Led customer discovery sessions and inter-department coordination meetings with stakeholders, including executives, to discuss current state and root cause analysis, providing technical insights to reduce delays and.
• Provided subject matter expertise in the electronic payment ecosystem to clients ensuring the solutions implemented are optimal and best meet the client’s business needs and the industry standards.
• Streamlined the terminal certification process, via optimizing the utilization of downtime and resources, and initiated technical development of manual analysis, which improved overall efficiency and expedited project.
• Produced client-based training and education sessions to cultivate EMV expertise, bridge the gap between business and technical knowledge, and inform the implementation impact in production.

Tampa/St. Petersburg, Florida Area

• Led the implementation of warehouse best practices on 3 sub-departments consisting of over 100 employees and led the team to become the highest performing warehouse facility 4 months after the warehouse launch.
• Executed the improvement effort on Overall Equipment Effectiveness (OEE) by incorporating continuous improvement projects, creating 40% performance improvement.
• Trained and developed new Area Managers for continuing excellence and warehouse operation quality.

83 Hillwood Circle, Newnan, GA 30263

• Generated instructional work material that meets the ISO requirements.
• Implemented a Scrap Reduction Project to reach the goal of reducing scrap volume by 50%.
• Applied the Lean Manufacturing technique, DMAIC (Define, Measure, Analyze, Improve, Control), to establish the baseline metrics of the project.
• Established Visual Board Management techniques for easier data consumption and visualization.
• Established the TPM (Total Productive Maintenance) team to tackle Scrap Reduction Project.
• Utilized team communication skills with the key stakeholders for better analysis and understanding for Scrap Reduction Project.

Bachelor’S Degree, Industrial Engineering

Industrial Engineering

* Study abroad program from Georgia Tech * Studied abroad in an unfamiliar environment * Traveled around Europe to enhance my.