Sanjay Kumar Devaraj Email & Phone Number

Puchong, Selangor, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

I would like to pursue a career where I can contribute my management skills and utilize my experience in the area of Customer Operations and Business ManagementIn addition, I wish to capitalize on my mechanical engineering & R&D knowledge to deliver excellence in operations, performance, and innovation in engineering field.I also strive to put into real world implementation, the knowledge & skills gained from successfully completing MBA course

Shah Alam, Selangor, Malaysia

•Responsible for design and development of new Panasonic TV models •Conduct design reviews and troubleshoot design problems with assigned TV Models •Conduct mechanical testing procedures as per schedule to ensure model quality and performance •Conform to individual country's policies and regulations when designing and preparing for export model •Constantly implement value engineering (VE) or cost down activities in order to increase overall profitability for models on sale in markets, either locally or globally •Respond and troubleshoot upon market claims and quality concerns on Panasonic TV models, either locally or globally.

Petaling Jaya, Selangor, Malaysia

•Plan for all project implementation as per set for departmental financial year targets•Monitor and present all intake and performance date from all nationwide Honda dealers•Improvement of call center process and performance through continuous process improvement activities•Responsible for new dealer facilities, manpower and overall readiness evaluation and to give approval before operation startup•Report all departmental project and targets progress to top management on monthly basis through PDCA format •Implement marketing activities to improve public awareness and Honda dealers’ accident repair intake market capitalization.

Subang Jaya, Selangor, Malaysia

•To plan, direct and control all aspects of the operations while ensuring profitability (P&L Management)•Select, train, develop, motivate, and lead direct reports to achieve functional and departmental objectives•Interact, liaise, and manage relationships with other operation departments (HQ), external vendors and suppliers, relevant government, and regulatory bodies to ensure a high quality and impeccable service to customers•Responsible to develop and implement cost effective procedures and practices to minimize cost of operation without compromising quality and productivity (KAIZEN)•Responsible for the account management and development/relationship building with major fleet/credit customers

Master Of Business Administration - Mba, Mba, Merit

Bachelor'S Degree, Mechanical Engineering, 2Nd Class Upper

Activities and Societies: •Shell Inter-Varsity Student Paper Presentation Contest Consolation Prize Winner (2009) •2nd Prize Winner.