Sanjeev Garg Email & Phone Number

San Jose, California

i. Manage IT support single handed for 3 big offices where each office has more than 100 employees, and 3-medium size offices.ii. Software management continuous improvement using PDCA (plan, Do, Check, and Act)iii. Managed all the vendor participation for MFD (multi-function devices) contract throughout the County, and later help Canon’s smooth implementation throughout the Valley Medical Center.iv. Migration and integration of software & hardware of client/customers; goals accomplished with no unscheduled downtime.v. Ensure work, information, ideas, and technology flow freely among the team/section and ensures collaboration with other teams.vi. Manage the delivery of one or more IT services to support the IT strategy.vii. Provide input into demand management process and executes on plan.viii. Participate in the development of IT budgets.ix. Implements process improvements

San Jose, California, United States

i. Meet with customers, vendors, and technical staff to identify problems and potential solutions in-order to facilitate the resolution of problems, revises project plans to document changesii. Identifies scope and objectives; identifies deliverable and establishes schedules and timelines; identifies project resources and skill level of necessary resources; assigns work to the project team; monitors budget constraints and customer satisfaction levelsiii. Participate in IT workforce deployment activities.iv. Provide high-quality services at optimal cost to customers.v. Participate and provides input to the SLA development process.

San Jose, California

i. Documented new procedures, enhancements and functional specifications and designed training materials and courses used for educating staff and clients. Trained new analysts, clients, and support staff in policies, procedures and technical aspects of our product set.ii. Provided clients with quality portfolio evaluation services and technical support - Analyzed, collected, and processed investment performance data for traffic analytics.iii. Facilitated project team to review project milestone status and risk mitigation plans for overall portal and advertising features.iv. Acted as liaison between Client management, technical representatives as well as managed multiple internal cross-functional and technical team activities required to build the Client solutions.v. Responsible for vendor selection, requirements gathering, process analysis, project planning, data modeling, system design, development monitoring, system documentation, and implementation.

1. Worked as a consultant for Keynote Systems, San Mateo which is performance testing company.2. Worked as a consultant for Extricity, Redwood City to test their B2B systems. Involved w/ the off-shore team of Infosys, Bangalore.

1. Worked for Citi Bank Zurich at Mumbai facility before taking transfer to Bangalore2. Led a team of 7-8 consultants of IBM India at their facility to do a project on DB2 data mining.3. Prepared Computered Attendance Register w/ a team of 4 software engineers: Dinesh Soni, Sai Kumar, GVN, and myself.

Mostly worked with Sajith S, HK Ramaprasad, Shantha Kumar B C, and Anil BR under the supervision of MKS Yogi for Nuclear Power Corporation Tarapur project.

Me, Structural (Civil Engineering)

Activities and Societies: Professor BK Raghuprasad was my supervisor for the project

Btech, Civil Engineering

Activities and Societies: NCC, DramaFinal year thesis was done with Suraj Aggarwal, Rakesh Kumar Singh, Abhijit Ghosh, Singh Ravi Kumar.