Sanna Andersson Email & Phone Number

Santa Monica, California

• Facilitate rent and delinquency collections, accommodate resident requests, and coordinate resident functions • Assist the Business Manager with compiling reports, resident feedback, and market research • Thorough understanding and accurate completion of month end accounting • Coordinate and participate in revenue driven leasing and marketing activities • Assure leasing packets and legal documents are completed accurately and provide feedback to the Sales Associates • Motive the Associates to enhance their knowledge regarding products, floor plans, competitors and amenities while identifying opportunities to create value for residents in order to drive more revenue

Greater Los Angeles Area

- Purchase supplies and equipment as authorized by management - Monitor office supply levels and reorder as necessary - Tag and monitor fixed assets - Pay supplier invoices in a timely manner - Take all reasonable discounts on supplier invoices - Pay any debt as it comes due for payment - Monitor debt levels and compliance with debt covenants - Issue invoices to customers - Collect sales taxes from customers and remit them to the government - Ensure that receivables are collected promptly - Record cash receipts and make bank deposit - Issue financial statements - Provide information to the external accountant who creates the company’s financial statements - Assemble information for external auditors for the annual audit - Calculate and issue financial analysis of the financial statements - Maintain an orderly accounting filing system - Maintain the chart of accounts - Maintain the annual budget - Calculate variances from the budget and report significant issues to management - Comply with local, state, and federal government reporting requirements - Provide clerical and administrative support to management as requested

Living At Santa Monica

- Process Applications for Approvals. (i.e., credit check, rental history, etc.) - Put Together and Finalize Resident Files - Audit Resident Files - Calculate Applicants Financials - Collect Payments from New Residents - Submit Processed Applications to the Community Manager for Approval - Follow Up with Applicant Regarding Status- Ensure Apartment is Ready for Resident to Move-In on Agreed Date.- Create Move In Check-list for New Residents - Secure New Resident’s Signature(s) on Appropriate Paperwork Prior to Move-In. - Orient New Residents to Community- Move-In Inspections with New Residents

Living At Santa Monica

- Resident Related Questions and Complaints- Marketing, Social Media - Data Entry into YARDI - Assist in monitoring renewals - Distribute and follow-up on renewal notices- Create Renewal Letters in ONSITE - Assist Residents with 30 Day Notices - Create Move Out Departure Letters in ONSITE - Answer Payment Related Questions - Prepare Work Orders and Direct to Maintenance Department for Handling- Prepare Residents Letters

Stockholm, Sweden

-Direct and indirect customer service according to H&M standards on the selling floor, in the fitting room and at the cash point-Following store logistics processing - unloads delivery truck, receives shipments, opens and unpacks merchandise and security tagging for loss prevention-Active work with garments - replenishing, folding, hanging, displaying and merchandising -Performing cash transactions - handle all required transactions, issues receipts and packs merchandise-Execute price changes and transfers-Utilize established H&M policies and procedures to assist in loss prevention for the store and partners with store management as needed-Work with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained to H&M standards-Assistant in training new Sales Advisors

Stockholm, Sweden

-Maintained sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.-Maintained national sales staff by recruiting, selecting, orienting, and training employees.-Maintained national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.-Contributed to team effort by accomplishing related results as needed.-Involved in stock control and management.-Assisting shoppers to find the goods and products they are looking for.-Being responsible for processing cash and card payments.-Stocking shelves with merchandise.-Giving advice and guidance on product selection to customers.-Balancing cash registers with receipts.-Dealing with customer refunds.-Keeping the store tidy and clean-Responsible dealing with customer complaints.-Working within established guidelines, particularly with brands.-Attaching price tags to merchandise on the shop floor.-Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.-Receiving and storing the delivery of large amounts of stock-Keeping up to date with special promotions and putting up displays.

Stockholm, Sweden

-Involved in stock control and management.-Assisting shoppers to find the goods and products they are looking for.-Being responsible for processing cash and card payments.-Stocking shelves with merchandise.-Giving advice and guidance on product selection to customers.-Balancing cash registers with receipts.-Dealing with customer refunds.-Keeping the store tidy and clean-Responsible dealing with customer complaints.-Working within established guidelines, particularly with brands.-Attaching price tags to merchandise on the shop floor.-Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.-Receiving and storing the delivery of large amounts of stock-Keeping up to date with special promotions and putting up displays.

Sydney, Australia

-Upholding a high level of customer service-Register and EFTPOS use-Replenishing shelves and merchandising new products-Promotional changes-Delegating to junior staff members-Exchanges and refunds

Associate'S Degree, Recycling & Resource Management

Florist, Floriculture/Floristry Operations And Management

College Level, Art/Art Studies, General

Education record