Santanu Mitra

Santanu Mitra Email and Phone Number

Country Head, Senior Delivery Leader, Operations Management, Program Management, Customer Success, Business Transformation @ Versetal
Santanu Mitra's Location
Gurgaon, Haryana, India, India
Santanu Mitra's Contact Details

Santanu Mitra work email

Santanu Mitra personal email

About Santanu Mitra

Country head, India Support Services with 24+ years of experience in Managed Support/Service Industry. Strong background in IT Services / remote-support modeling, process automation, best practices benchmarking, customer satisfaction / loyalty measurement and global customer interactions. Good communication skill including executive level presentation and customer centric approach with relevant technology knowledge. Industry experience focused on IT service industry – Infrastructure (Cloud or Captive), Database (RDBMS/NoSQL/Cloud), Applications (Financials/other) - support, consultancy, delivery and compliance. Been a part of multiple digital transformation lifecycle. Experienced in setting up local offices, strategic hiring and building up cost efficient competent best shore delivery center.Specialties: Country head, Managed support services leadership role, Support Services Management, Customer Handling, Project Management & Execution

Santanu Mitra's Current Company Details
Versetal

Versetal

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Country Head, Senior Delivery Leader, Operations Management, Program Management, Customer Success, Business Transformation
Santanu Mitra Work Experience Details
  • Versetal
    Head - India Operations
    Versetal Sep 2023 - Present
    India
    View
  • Rackspace Technology
    Director Application Support
    Rackspace Technology 2020 - Sep 2023
    India
    View
  • Rackspace, The #1 Managed Cloud Company
    Racker
    Rackspace, The #1 Managed Cloud Company Oct 2017 - Aug 2020
    India
    View
  • Tricore Solutions
    Sr. Director - Managed Services
    Tricore Solutions Oct 2016 - Sep 2017
    India
    View
  • Tricore Solutions
    Director - Managed Services, Databases
    Tricore Solutions Oct 2013 - Oct 2016
    Gurgaon, India
    View
  • Tricore Solutions
    Practice Head - Managed Services, Databases
    Tricore Solutions Jan 2007 - Oct 2013
    Gurgaon, India
    View
  • Tricore Solutions
    Project Manager
    Tricore Solutions Apr 2005 - Dec 2006
    Gurgaon, India
    View
  • Tricore Solutions
    Team Lead And Sr. Database Administrator
    Tricore Solutions Sep 2004 - Mar 2005
    New Delhi Area, India
    View
  • Noida Power Company Limited
    Database And System Administrator
    Noida Power Company Limited May 2000 - Sep 2004
    Noida Area, India

Santanu Mitra Skills

Databases Itil Management Oracle Solution Architecture Process Management It Service Management Service Delivery Oracle Applications Database Administration Unix Pl/sql Project Management Remote Infrastructure Management Customer Service Consulting Requirements Analysis People Management

Santanu Mitra Education Details

Frequently Asked Questions about Santanu Mitra

What company does Santanu Mitra work for?

Santanu Mitra works for Versetal

What is Santanu Mitra's role at the current company?

Santanu Mitra's current role is Country Head, Senior Delivery Leader, Operations Management, Program Management, Customer Success, Business Transformation.

What is Santanu Mitra's email address?

Santanu Mitra's email address is sa****@****ace.com

What schools did Santanu Mitra attend?

Santanu Mitra attended Imt Ghaziabad, University Of Calcutta, University Of Calcutta, South Point High School.

What skills is Santanu Mitra known for?

Santanu Mitra has skills like Databases, Itil, Management, Oracle, Solution Architecture, Process Management, It Service Management, Service Delivery, Oracle Applications, Database Administration, Unix, Pl/sql.

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