Sandra T. Email and Phone Number

With over 17 years of experience in the healthcare industry, I am a seasoned contract manager who strives to deliver quality customer service, improve operational efficiency, and develop strong relationships with providers and clients. I currently work at Optum, a leading health services and innovation company, where I manage contracts for provider networks and ensure compliance with contractual terms and conditions.My core competencies include process improvement, training, optimization, contract negotiations, multi-site operations, cross-functional training, complaint resolution, team development, and customer relations. I hold two certifications in effective negotiating from KARRASS, a renowned negotiation training company. One of my recent achievements was spearheading a cross-functional training program that encompassed three product lines and reduced turnaround time by one business day. I am passionate about mentoring and coaching others, and I have a background in early childhood education, which has helped me develop my leadership and communication skills.