Santos Rivera Email & Phone Number

United States

New York City Metropolitan Area

·Multi-Site Resident Manager of The Larstrand (227 W 77th) & 222 W 80th·Ensure timely and accurate communications with clients, staff and all stakeholders across all projects or transactions.·Consistently initiate, implement and enforce approved property policies/procedures.·Interface with residents directly or through others to address issues/concerns and enhance the living environment.·Deal with all resident concerns and requests on a timely and reasonable basis to ensure resident satisfaction with Management.·Create, manage and implement appropriate communications and policies/procedures for residents, appropriate departments and property employees as it relates to newly executed leases, lease renewals, subleases, lease terminations and preparation of vacant apartments.·Work collaboratively and effectively with other RAI departments (i.e., Human Resources, Compliance, Commercial and Technical Services, Budget, Leasing, and Accounting).·Manage day-to-day operations of the property while emphasizing a positive response to concerns of residents and client.·Contract and oversee maintenance/repair work and capital improvements, including obtaining quotes from vendors, scheduling and coordinating work, and reviewing work after completion.·Negotiate all service contracts, including bidding, awarding, and managing them to ensure that suppliers/service providers are meeting contractual obligations (i.e., HVAC, boiler, elevator, cleaning, landscaping, pest control, laundry room equipment, critical systems maintenance, etc.).·Process invoices through various accounts payable procedures; manage vendor payments expenditures/records, orders and delivery logs; and review charges and identify and report discrepancies.

New York City Metropolitan Area

Resident Manager at 222 W 80th

New York City Metropolitan Area

Resident Manager at 7 W 21st

New York City Metropolitan Area

Resident Manager at The Larstrand (227 W 77th)

New York City Metropolitan Area

Resident Manager at The Melar (250 W 93st)

New York City Metropolitan Area

Assistant Resident Manager at The Melar (250 W 93st)

New York City Metropolitan Area

Assistant Resident Manager at The Helena (601 W 57th)

New York City Metropolitan Area

Assistant Resident Manager at The Madison Belvedere (10 E 29th)

Westchester County, New York, United States