Sara Bode Email & Phone Number

Administer all facets of practice operations including team management, finances, and patient experience enhancement. Responsible for managing budget and inventory. Onboard new talent and coordinate training for physicians and other allied staff. Spearhead staff and handle physical engagements, as well as ensure proper care to achieve patient satisfaction.Provide strategic leadership to teams, identify performance gaps, as well as devise and deploy team building and development strategies to boost operational productivity. Oversee day-to-day workflow of 5 different locations while identifying and implementing improvements to increase organizational efficiency.Adhere to all relevant healthcare standards; review reports and ensure audits, staff education, and training practices comply with the applicable standards. Contribute extensively to improving patient experience in collaboration with the patient experience team.

Supervise day-to-day activities pertaining to outpatient medical practice. Facilitate seamless financial operations and ensure an outstanding patient experience. Address and resolve staff conflicts, as well as identify opportunities to maximize staff engagement.Direct daily operational processes according to company standards and goals to increase growth and profitability. Oversee the disciplinary process and conduct performance appraisals for the team; identify and deploy strict measures against policy breaches, as well as contribute to improving teamwork and enhancing collaboration. Foster relationships and coordinate with the marketing team to develop efficacious strategies for attracting and retaining new customers.

Monitored and managed multifaceted office operations including overseeing staff performance, administering patient care activities, and hiring new staff. Developed and implemented measures to improve service quality and maximize patient satisfaction. Administered SOPs and ensured compliance with the applicable agencies’ laws. Served as the Interim Manager during the peak of the Covid-19 pandemic. Coordinated with Service Line and other Managers to ensure proper patient care and timely fulfill staff needs. Provided strategic leadership on day-to-day operations to a staff of up to 35 employees.Consistently recognized as an “Exceptional Performer” for demonstrating utmost dedication to the role. Partnered with the marketing team to capitalize on key business development areas and deploy effective marketing strategies to support desired brand positioning. Played an instrumental role in helping the clinic achieve the Specialty Clinic of the Year Award for delivering excellent patient care and demonstrating resourcefulness.

Provided administrative assistance including maintaining records and monitoring physicians’ educational requirements, licensing, and credentialing.Prepared and maintained schedules of patients’ appointments and surgeries. Performed heavy calendar management duties and created call schedules for physicians, as well as handled physicians’ travel arrangements. Coordinated with insurance agencies and maintained meeting records and electronic medical records (EMR).

Coordinated all medical office functions required to maintain day-to-day operations.Responsible for payroll, medical record management, staff scheduling, accounts receivable/payable, and accounting and banking records management.Deployed effective policies and new processes to increase office efficiency.Managed marketing and sales of the aesthetics part of the practice.

Bachelor Of Science - Bs, Respiratory Care Therapy/Therapist

Bachelor Of Science - Bs, Health