Sara Chrustowski Email & Phone Number

Winfield, IL, US

Naperville, Illinois, United States

• Selected to provide governance and direct the Sales Operations organization toward strategic goals and operational excellence. Drive change and strategic growth by developing an executive S&OP plan that features a mix.
• Implement business strategies set forth by senior leadership to meet or exceed budgeted total sales and margin objectives, as well as reviews and implements company and department procedures.
• Oversee facilities for 28 locations including by not limited to lease renewals, relocations, location openings/closures, technology, fleet, or racking while maintaining operation objective and excellence.
• Provide leadership, training, and motivation to direct reports and project team members across multiple simultaneous initiatives, tracking KPI’s, serve as a mentor and SME for any issues they encounter.
• Engage stakeholders and cross-functional subject matter experts to identify potential risks and coordinate the development of plans and controls for their mitigation throughout the project life cycle.
• Provide weekly reporting at the executive level, regarding program status and performance, variances, risks, issues and mitigation plans, new business development plans.

Naperville, Illinois, United States

• Partner with Sales Executives, District Sales Leaders, Operations, Procurement, and Marketing teams to consider cost and price perspectives of the profitability equation for national, strategic, and transaction-level.
• Drive customer retention, tracking customer success KPIs, developing strategic business plans, working in close partnership with cross-functional teams, and partners.
• Standardize and improve cost and price exception request process, setting expectations, defining metrics, and improving productivity, including development and expansion of the Profit Optimization Team to ensure.
• Provide leadership and oversight, including training, mentoring, coaching, and team development.

Naperville, Illinois, United States

• Promoted to implement and execute the Project House process. ★ Developed a deep understanding of the client’s business objectives and partnered with client stakeholders to define project objectives, requirements, and.
• Partnered with division purchasing and inventory management, developed on-hand inventory strategy for Project implementation needs by branch.
• Created a collaborative environment among cross-functional teams. Leading complex, high visibility initiatives, achieving critical business objectives.
• Ensured analysis and recommendations to the customer on project phases, milestones, and overall progress of the project implementation are complete.
• Introduced new and additional products and services to enhance the client's business usage while meeting the client's business needs via the change control process.
• Facilitated/attended turnover meetings with the pre-sales team involved in the sales cycle.

Naperville, Illinois, United States

• Resolved customer complaints, collaborated with regions/branches on process development to assure the customer's voice was considered in all activity of the central functions.★ Interfaced with key suppliers, developing.
• Ordered fulfillment surveillance, supporting sales, inventory surveillance and warehouse management, order processing, material management, customer interface, build strong customer/supplier relationships.
• Developed standards for sales excellence including key scorecards; agreed to guiding metrics, operational design, and processes.
• Led Cost management for P&L, customer service, overall operational support for the sales force
• Identified and implemented opportunities for efficiency and productivity opportunities with the team.
• Full financial accountability, managed P&L that met or exceeded financial and customer targets.

Naperville, Illinois, United States

• Responsible for introducing price analytics and initiatives, driving adoption, and improving financial results.★ Translated corporate manifesto into identified business processes and priorities, lead to margin rate.
• Provided full-lifecycle management of several complex and mission-critical projects, developing project roadmaps, project scoping, and team building.
• Subject matter expert, formulating risk strategy, identifying, and mitigating risks, establishing risk protocols.
• Facilitated key internal and vendor relationships to maximize special cost and rebate agreements with a specific focus on contract administration, local promotions, and obsolete inventory expenses.
• Influenced commercial teams to consider financial, operational, and marketing perspectives as part of the price and profitability equation for national, strategic, and transaction-level decision-making.
• Established structured processes, standard reports, and repeatable metrics to optimize value drivers; introduced a training curriculum to ensure visibility, accountability, and an impetus for culture change.

Naperville, Illinois, United States

• Ensured sales reports and other intelligence was provided to the sales organization, developed new reporting tools and dashboard KPIs needed for measurement.★ Improved OPEX % to sales by managing cost and indirect.
• Provided financial information and resources for the development of business plans and analysis of sales department trends and activities.
• Provided measurement and insight into key business drivers of performance against expectations.

Naperville, Illinois, United States