Helping people feel heard, and valued and giving them a fantastic customer experience. What I thought my first job was supposed to teach me how to be more responsible, in reality, it gave me another lesson. Being part of a team that goes along with the values you hold close is the main key to providing an exceptional customer experience. I am an experienced Customer Success Specialist with a demonstrated history of working in the computer software industry. One of my personality traits is being easily adaptable and passionate about teamwork and collaborative problem-solving. I believe that a motivational positive attitude, a to-do list for every day, and coffee in the mornings can take you places. I’ve been part of Contact Centers, Social Media Departments, and Hotel Reservations Teams and they have given me the ability to connect with new people and understand their different backgrounds.I always welcome new opportunities to learn and challenge myself every day.