Sara Saenz Email & Phone Number

Fort Lauderdale, Fl, Us

Fort Lauderdale, Fl, Us

Currently supporting Enterprise clients as Project Manager in the Customer Success Department.● Acting as the main point of contact, trainer, and support specialist of the InEvent platform. ● In charge of building and growing client relationships with the company and ensuring their events are successful. ● Relaying information and constantly communicating with the Product Department and other team members about platform issues and new features. ● Constant communication with the company about future events and identifying new opportunities to leverage the InEvent platform. ● Deliver quarterly reviews of the accounts considering their KPIs and growth opportunities. ● Constant training and testing with the InEvent team to ensure better user experience and knowledge of other technologies to ensure the client is cared for.

Greater Vancouver, British Columbia, Canada

Part of a diverse partnership of innovators and entrepreneurs in which meaningful ideas are pursued through transparency and meritocracy. With and AI and neuropsychology-focused R&D in workflow, we are on a mission to transform the optimal performance of organizations by 10x.

Managing individual room reservations on its operating system Opera. Managing reservations from Booking, Expedia and MaxiRoom.Managing Room Inventory.Claim and suggestions management.Managing purchase orders from corporate accounts.Front Desk personnel training for emerging workflows.

Guayaquil, Guayas, Ecuador

Customer Service management through e-mail and Social Media platforms.Billing reports to clientsReporting of paid products and services on our website. Sales reporting.

Ecuador

Customer Service for credit card holders.Managing report claims