Sarah Ensor Email & Phone Number

Sheffield, England, United Kingdom

Sheffield, England, United Kingdom

-Have used excellent communication skills selling and buying back foreign currency.-Used analytical skills to quickly find a resolution where customers may have experienced problems. -Cash and card handling.-Was trained in some management duties when opening and closing the store including banking.-Used admin skills including posting team results putting all targets and results in the store (out of customer view,) some advertising for store promotions, analysing data and data input, filing and photocopying.-Maintaining high standards of customer satisfaction.-Queue management.-Basic Housekeeping.

Sheffield, England, United Kingdom

-Developed excellent communication skills.-Gained strong analytical skills when conversing with customers to quickly identify key requirements and offer a first-time resolution.-Meeting and exceeding KPI’s in performance and time-management.-Gained experience in the training of new staff members.-Taking ownership and resolving customer complaints and escalations to turn around a negative experience and increase NPS.-Gained admin skills including sending out team results daily putting all KPI’s into a relevant format.

Sheffield, England, United Kingdom

-Charity and community projects organisation and promotion within local area.-Till operation and received payment.-Maintained hygiene and health and safety in work areas and replenished stock.-Managing online customer collections. -Promote a friendly and welcoming atmosphere.

Sheffield, United Kingdom

Customer Service/Trainer (Pizza Hut Restaurants LTD.)-General hosting duties-Took food and drink orders and received payment-Took telephone orders and table enquiries/bookings-Maintained hygiene and health and safety in work areas-Provided induction training and motivated new members of staff-Occasional dealing with customer complaints-Some banking duties at the end of shift.

Canton Of Montivilliers, Normandy, France

-Assisted students in developing language skills.-Supported students and planned lessons accordingly to meet the students’ needs, including those with additional learning needs.-Management of resources within the classroom.-Maintained student records and developed learning materials.-Built positive working relationships with students.