Sarah G. Email & Phone Number

Abuja, Federal Capital Territory, Nigeria

I am a project manager on CfA’s New Initiatives Team. My CfA portfolio includes civic technology, women’s digital rights, and recently, research tools for media systems.

Abuja, Federal Capital Territory, Nigeria

• Handled incidents, service requests, and inquiries through internal communication channels
• Logged and tracked incidents, performing initial diagnosis, and escalating issues to resolve incidents within defined SLAs.
• Prioritized incidents based on urgency and impact to minimize service disruptions.

• Collated and consolidated monthly VAT compliance reports for taxpayers in Northern Nigerian states
• Ensured the monthly update of tax database and maintenance of authentic list of all categories of taxpayers
• Supported revenue collection through provision of value-chain information, and liaised with e-Services Coordination Offices and Field Offices on data requests.

Abuja, Nigeria

• Ran 3 different grant projects sponsored by the MacArthur Foundation, Oracle, and the parent company
• Maintained financial records and prepared operations budget for all 3 projects
• Managed networks of part-time educators in Abuja, Kano, Jigawa, and liaised with coordinators in Lagos
• Managed the daily operations at the Re:learn Centre in Abuja, an edu-tech practice of the Lagos based Co-creation Hub (a company visited by Mark Zuckerberg).
• Created a free developmental program to maintain an educator waitlist and liaised with public schools
• Introduced daily group chats to resolve fragmented communication within the team’s existing cloud-based system

• Drafted compliance letters and other correspondence to new businesses and businesses restructuring their organizations
• Worked with director(s) and colleagues, typing memos, using and uploading Microsoft Office documents, recording and retrieving company files, compiling reports, and check-listing legal requirements
• Scored highest in department review for youth corpers.

Washington D.C. Metro Area

• Analyzed and wrote abstracts and summaries of technical documents including bills, court cases, tax legislation, budgets, press releases, for non-technical readership
• Telephoned lawyers and legislators in a region of 25 states for research
• Collected, processed, and maintained data for print and electronic products for daily publication as assigned
• Researched and retrieved source material from various media, and performed quality control reviews on final products

Charlottesville, Virginia Area

• Prepared and held study and review sessions to supplement political science and French classes where student athletes were enrolled in
• Organized schedules, communicated and coordinated with both athletics department staff and student athletes.
• Created interactive lesson plans, booked rooms for study

Abuja, Nigeria

• Interned at a contracting company typing memos, using and uploading Microsoft Word, Excel and PowerPoint documents, working with the director.
• Researched Consolidated Mining contracts and documents – many of which involved government correspondence.