Uses and understands all software programs necessary, including Microsoft Office Suite, LightSpeed, CI/TY. Answers all email communication about group reservations, event details, corporate reservations, etc. Coordinates the reservations and set up of the conference rooms. Communicates clearly through emails as well as phone calls. Documents all sales calls and other sales activities using sales data base system. Personally demonstrates a commitment to guest service by responding to guest needs and concerns, and is committed to making every guest satisfied. Performs all necessary office administration tasks including filing, ordering supplies, answering phones, etc. Has good time management skills and autonomy to ensure all work is completed in a timely manner. Assists other departments when needed.

Audit, balance, post, and report on front desk, rooms, and all food and beverage outlets’ cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management. Provide rooms management with a clear picture of their performance using the data gathered. Run the night audit final, after ensuring all revenue is in balance. Attend to guest needs at the front desk. Greet and assist guests with check-in and check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests Grow in time management and autonomy to ensure all tasks are completed according to schedule.

Designing and building creative and interactive curriculum for use in future courses Teaching and leading art lessons to the local peopleDesigning and painting murals and other art work Creating interactive stations to bring people in and help them engage in activities Intentionally growing and developing my personal creative skills to better serve the larger creative vision Developing personal time management skills and autonomy to reach goals, accomplish creative tasks, and meet deadlines

Maintains student records, test scores and files Performs a variety of regular clerical duties, such as filing, data entry, typing or duplicating materials Operates a variety of instructional media, office machines, and equipment Assists teachers and Instructional Coach with the development and presentation of learning materials and instructional exercises. Maintains discipline in the absence of the teacher Assists in instructing, reading, writing, and mathematics Tutors students individually and/or in small groups to reinforce and follow-up in learning activities. Supervises students during classroom activities Assists with the administration of tests Performs other related duties as assigned which are reasonably related to the above

Pick up, Transportation and Drop-off of children to and from various schools, appointments, and extra-curricular activities. Time management Maintaining a calendar of events to ensure schedule adherence. Supervising homework completion, chores and behavior at home Working with the youngest child with autism and other behavioral disorders

~Front Desk- greets guests with a positive, professional attitude; operates multi-line phones; provides great customer service; dispatches maintenance workers to resolve issues; creative problem resolution; billing; multi-tasking service and office work; operates NiteVision software, is a reliable source of information for guests; etc. ~Head Housekeeper- manages housekeeping staff; delegates cleaning responsibilities; in charge of master keys and check in/ checkout of keys; time management; communicates between front desk and housekeeping staff; computer work; filing; etc. ~Head Laundry Attendant- oversees laundry room management, time management, keeps with demand for clean linens and terry, sorting and folding laundry, etc.~Housekeeping- cleans and resupplies rooms with everything necessary for a good guest experience, continental breakfast, etc.