Sarah Ling Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

- Leadership and management of the Adviser Services department- Enhanced team performance and customer satisfaction by strategically managing workflow and priorities- Undertook process reviews to facilitate best practice and continuous improvement- Maintained a high standard of service to build positive relationships and outcomes

Brisbane, Queensland, Australia

- Leadership and management of the Supporter Services department (Processing & Customer Service teams)- Collaborated with internal and external stakeholders to achieve organisational objectives and to improve outcomes - Improved customer satisfaction through effective staff management and promotion of continuous improvement, including the implementation of.

Hobart, Tasmania, Australia

Summary: - Leadership and management of the Licensee Revenue Team within the Corporate Finance divisionKey responsibilities:Strategic & Operational- Lead introduction and implementation of new initiatives and process improvement projects- Analyse work processes to ensure best practice is adopted and streamlining of processes occurs - Ensure the team adhere.

Hobart, Tasmania, Australia

Summary: - Managed revenue administration and system transition projects (CommPay / XPLAN)- Managed revenue payments and administration for multiple Licensees- Staff management and recruitment- Training and development of team members- Nominee, 2014 Hobart Employee of the Year

Hobart, Tasmania, Australia

Summary:- Managed the administration for several high value employers and underlying employees

Hobart

Project Management Essentials

Certificate Iv In Frontline Management

Team Time Management

The New Supervisor

Assertiveness & Conflict Resolution

Certificate Iv In Financial Services (Superannuation)