Sarah Lopez Email & Phone Number

United States

Cedar Park, Texas, United States

Managing staff and caseloads for Home and Community Based Services.Developing relationships in the community to expand services for clients.

Austin, Texas Metropolitan Area

Supervisor and Case ManagerDevelops schedules to accommodate company budget. Serves as a positive role model and supports the development of staff.Investigates and assists with the tracking of incident reports.Participates in training, recruiting, hiring and the termination of staff at assigned service sites.Collaborate with state and local agencies to hold annual meetings to develop and implement service plans for clients.

Austin, Texas Metropolitan Area

Certified Mental Health OfficerWork efficiently both independently and as part of a team to maintain the safety and security of the unit and facility.Documented reports and facility records regarding relevant information of critical incidents.Took initiative on jail discrepancies and made executive decisions to expedite policy and procedural revisions.Employed exemplary interpersonal communication skills with supervisors, shift personnel, and inmates.Received awards and accommodations for performance with those in the mental health community.

Austin, Texas Metropolitan Area

Successfully opened, maintained, and supervised multiple emergency shelter locations for the City of Austin’s homeless population during the COVID-19 pandemic.Helped create and implement a Participant Agreement to include policies, procedures, safety guidelines and disciplinary actions.Supervised 50-100 clients at each location and was responsible for identifying and resolving issues, providing basic needs, providing medical and mental health services.Responsible for safety, security, and critical events of each facility. Coordinated with the Austin Police Department when necessary.Inspections of the facility, trained new staff including supervisors.

Giddings, Texas

Responsible for the direct care of juveniles in a facility and training new officers. Effectively communicated with youth in order to correct behavior within group and/or individual settings, avoiding conflict escalation. Responsible for documenting daily behaviors, incident reports, and behavioral reports.Recognized as being a leader based on ability to remain alert, observant, and physically able to respond appropriately to conflicts and/or emergencies. Expert in safety and behavioral issues including youth with special needs.

Austin, Texas

Investigated cases involving children in abusive/neglectful situations. Performed advanced social work related to protective services, intake, child abuse or neglect, investigation, foster care and adoptions.

Austin, Texas Area

Operator at a high-volume call center. Responsible for calls regarding abuse/neglect of children, the elderly, and/or adults with disabilities.