As a Support Coordinator, I serve the OCDD (Office of Citizens with Developmental Disabilities) population, serve a caseload of about 35-45 participants. These participants live in their homes and communities and receive support (which can be physical, medical, educational, or vocational) to assist them to remain in their desired settings. The primary role of the Support Coordinator is to plan, organize, implement, and monitor the in-home and community based services and support the participant receives. I have learned how to plan, schedule, and coordinate services to meet our participants' needs. I have knowledge about the OCDD service system and requirements, making monthly calls, quarterly visits, and annual CPOCs (Comprehensive Plan of Care)The primary role of the Support Coordinator is to plan, organize, implement, and monitor the in-home and community based services and support the participant receives.

Experience providing direct care in hospital and long-term care settings. Strong commitment to ensuring the safety and well-being of all patients. Recognized by nurses and physicians for communicating effectively with patients and their family members.

Oversaw the entry of private medical and insurance data, prioritizing accuracy and privacy. Supported administrative and healthcare staff, driving efficient operations in the facility. Compiled e-charts, staffing sheets, and other key documentation, ensuring accuracy. Managed phone inquiries, facilitating information exchange and enhancing office efficiency. Coordinated patient appointments for various services, improving healthcare delivery.

A full-time student who also acts as a resource for residents who live in on-campus housing by providing them with information to do with campus life, housing rules/guidelines, etc. As well as helping build a strong sense of community within the residential buildings on campus by hosting various programs to bring residents together to make long-lasting relationships with their peers. Communicating with a building staff to help create a positive and uplifting community within our residential building by acting as positive role models for the residents.