· Customer service was a key part of my role. Answering phone calls, and questions, filling needs, running applications, and basic communications with residents. · Provided move-in services including transportation, furniture, and basic initial supplies. · Implemented resident loyalty and retention with holiday care packages. Established and maintained positive relationships with tenants, addressing inquiries, resolving issues, and ensuring tenant satisfaction.· Oversaw all aspects of property management, including tenant screening, lease administration, rent collection, property maintenance, vendor management, property maintenance, and repairs, ensuring timely and cost-effective resolution of issues.

· Produced high-quality written content for websites, blogs, articles, and social media platforms, tailored to the target audience and business objectives, while adhering to brand guidelines.· Built and maintained responsive websites using HTML, CSS, and JavaScript, ensuring optimal user experience, functionality, and performance, while keeping up-to-date with industry best practices.· Developed and executed social media strategies, managed social media accounts, created and scheduled content, monitored performance, and analyzed data to drive engagement and growth.· Collaborated closely with clients to understand their needs and goals, provided creative solutions, and delivered projects within deadlines and budget.· Managed multiple projects simultaneously, overseeing all aspects of the project lifecycle, from conception to delivery, including planning, execution, monitoring, and reporting.· Developed and implemented effective marketing strategies, utilizing SEO, SEM, and social media marketing techniques to drive traffic, engagement, and conversion.· Cultivated and maintained strong client relationships, providing exceptional customer service, addressing inquiries, and resolving issues in a timely manner.