• Excellent attention to details and ability to maintain quality of work• Works as a liaison between brokers, vendors, and borrower throughout the loan process• Creates a rapport that promotes communication and trust• Discloses loans in compliance with TRID, order appraisals, clears loan conditions• Responds to lenders, loan officers, and borrowers in a timely manner• Orders title insurance, surveys, tax certs, updates HOI, and reviews upon receipt • Coordinates loan… Show more • Excellent attention to details and ability to maintain quality of work• Works as a liaison between brokers, vendors, and borrower throughout the loan process• Creates a rapport that promotes communication and trust• Discloses loans in compliance with TRID, order appraisals, clears loan conditions• Responds to lenders, loan officers, and borrowers in a timely manner• Orders title insurance, surveys, tax certs, updates HOI, and reviews upon receipt • Coordinates loan closings with Escrow and the borrower• Performs post-closing by obtaining compliance documents for the broker Show less

LASIK Vision Institute is the world's leading company in refractive surgery. I oversaw the day to day operation of the business. • Increased sales by 40% within the first year by providing the best customer service and converting sales • My center was ranked in the top 10% for performance consistently each year • Promoted to National trainer in 2014, and responsible for training Center Managers• Area Manager over CA, HI, AZ, and WA for 2 years • Increased profit… Show more LASIK Vision Institute is the world's leading company in refractive surgery. I oversaw the day to day operation of the business. • Increased sales by 40% within the first year by providing the best customer service and converting sales • My center was ranked in the top 10% for performance consistently each year • Promoted to National trainer in 2014, and responsible for training Center Managers• Area Manager over CA, HI, AZ, and WA for 2 years • Increased profit $600,000 in 2015, and 500,000 in 2016 as Area Manger • Met KPI's on a monthly and annual basis per company standards • Exceeded social media goals and achieved scores of 4.9 or higher out of 5.0 month after month• Managed third highest volume center in the US, which brought in over $2M annually in revenue Show less

A real estate investment company that owns and manages 46 apartment complexes in the Midwest; Managed large apartment complexes 250+ units•Managed several under performing properties and increased occupancy from 82% to 94% within a year•On average increased revenue by $40,000 by decreasing expenses and driving up the rental rates•Reduced delinquency from $2,000 to $500 monthly •Directed and supervised the sales and renewal process•Sales closing ratio average 50% and company… Show more A real estate investment company that owns and manages 46 apartment complexes in the Midwest; Managed large apartment complexes 250+ units•Managed several under performing properties and increased occupancy from 82% to 94% within a year•On average increased revenue by $40,000 by decreasing expenses and driving up the rental rates•Reduced delinquency from $2,000 to $500 monthly •Directed and supervised the sales and renewal process•Sales closing ratio average 50% and company average 42%•Renewal average of 65% of leases compared to 50% prior to my arrival•Increased renewal leases $70 per month on average•Managed maintenance team and held accountable for inventory•Followed up with work order requests with residents to ensure customer satisfaction•Achieved multiple “Customer Service” awards by responding to customer needs in a timely manner•Earned 3 trips to Cancun Mexico for overall performance•Trained, developed, and coached property managers and leasing consultants•Consistently stayed within yearly budget for P&L•Implemented new marketing strategies to increase revenue for the company Show less

A Junior Apparel store with 96 locations. The company went out of business and closed all their stores in 2003. • Area manager for 5 locations in the Midwest • Was promoted from Assistant Manager to Manager within the first year • Volunteered to relocate to Indianapolis to turn a high volume center around that had high inventory loss and not meeting revenue goals• Promoted to Area Manager in 2001• On average increased LY revenue goals by 20% in my territory•… Show more A Junior Apparel store with 96 locations. The company went out of business and closed all their stores in 2003. • Area manager for 5 locations in the Midwest • Was promoted from Assistant Manager to Manager within the first year • Volunteered to relocate to Indianapolis to turn a high volume center around that had high inventory loss and not meeting revenue goals• Promoted to Area Manager in 2001• On average increased LY revenue goals by 20% in my territory• Reduced inventory loss in my area by training the staff to provide the best customer service • Directed and supervised the sales process in my area• Coached and lead area calls to provide support for my area Show less