Sarah Bass Email & Phone Number

San Diego Metropolitan Area

San Diego, California, United States

Account manager for all 40+ partners for our Academies and Content Marketplace product, including day-to-day point of contact across email and video-call communications.Responsible for building, maintaining, and growing ACM partners through strategic projects.Develop campaigns to increase ACM partner purchases, up to 4x normal monthly transaction volume.Create, document, and maintain all ACM Partnership team internal documents, intranet, CRM usage, and external resources.Provide consulting services to internal stakeholders and clients.Support VP of Partnerships with business development initiatives.Collaborate cross-functionally to develop reporting processes to inform internal initiatives and provide external marketing resources to partners, as well as participate in company pilot programs with partners.Responsible for all financial transaction analysis, invoicing, and accounts receivable data for the ACM partners.

San Diego, California, United States

Served as the client account manager for the Learn In Academies and Content Marketplace flagship product, including day-to-day point of contact across email and video-call communications.Responsible for client satisfaction, building client relationships, and ensuring the product met the client’s Learning & Development (L&D) company goals - achieved a 100% retention rate.Consulted with clients on a 1:1 basis to assist in navigating the product to assist their career goals and professional development.Led end-to-end account management strategies, including data analysis to inform clients’ L&D strategies around user professional growth engagement within the product marketplace.Organized Lunch & Learn training sessions for client administrators, managers, and users within the marketplace.Worked closely with other Learn In teams to improve the product based on client feedback and user marketplace behavior analysis.

San Diego Metropolitan Area

Managed all contract and business operations for the Biodiversity Research Center of the California’s, the museum’s consulting branch of their institution. Responsible for overhauling current operating procedures from proposal to contract completion.Developed and implemented new technology and business strategies for more effective management of the contract lifecycle, including budget and data analysis.Worked closely with C-Suite staff to roll out multi-departmental wide growth strategies. Executed all necessary legal documents for the museum's consulting services, one of the few revenue generating branches of the organization.

Washington Dc-Baltimore Area

Managed one of the company’s largest portfolios ($350k+, 23 commercial and nonprofit customers) utilizing AI/ML predictions to better inform their growth strategies, responsible for all “land and expand”, upsell and renewal opportunities.Provided development and marketing consultative services to customers, then managed beginning to end lifecycle of innovativeAI/ML projects to support or surpass their development goals. Began as a utility player responsible for improving processes and operations of different company segments that need critical support, including developing CRM best practices.Initiated a growth strategy and developed guidelines/procedures for the sales life cycle.Developed and executed HR and operational foundations for the company.Work closely with Chief Growth Officer, Chief Strategy Officer, and Chief Executive Officer to improve company performance and metrics tracking, in addition to reaching (and surpassing!) internal company goals.

Washington D.C. Metro Area

boodleAI delivers predictive analytics applications that help organizations acquire and retain donors, consumers, and investors. It leverages proven AI/machine learning to rapidly model the untapped data sitting in organizations, along with billions of third party data points, to help organizations achieve significant lifts in conversion, acquisition, and retention rates. Using predictive analytics and AI/machine learning, boodleAI's models determine if someone is a fit for a certain cause, consumer product/service, or investment and enables organizations to make the right ask to the right person at the right time.

Greater New York City Area

Responsible for managing the program work of six staff members, ensuring they provide excellent support to the mentorships they facilitate. Offer strategic solutions, trouble-shooting, and conflict resolution advice. Also manage relationships with 11 of our Corporate Partners, ranging from Fortune 500 companies such as PwC, IBM, and AIG, to mid-size and regional firms. This includes responsibility for growing the partnership through relationship building, effective communication, and strategic planning. Additionally, ensure renewal often through diligent end-to-end proposal and grant writing to provide continued programmatic funding support.

Greater New York City Area

Assist our nation's transitioning service members by partnering them with a mentor within Corporate America and facilitating their yearlong mentorships. In charge of key strategic partner accounts of Fortune 500 companies to include securing annual funding, supporting and maintaining effective dialogues, spearheading strategy meetings, and strengthening partnerships through creative opportunities.

San Francisco Bay Area

Develop and execute strategic partnerships in four completely new channels for the company through qualitative and quantitative research; resulting in fast, but sustainable, organic growth and multiple new business opportunities.Achieved a high rate of success in closing partnership deals within identified market growth areas.Apply analytical reasoning and in-depth research skills to move company to new industries.Work closely with senior executives of other organizations to create and maintain strategic partnerships that were mutually beneficial to both parties.

Washington D.C. Metro Area

Responsible for 100% of all retained accounts, resulting in steady revenue for my company as well as sustainable growth for client organizations.Represented and worked with clients ranging from small businesses to Fortune 100s, in both the public and private sector.Developed and implemented business strategies based on significant market research within numerous industries, resulting in both organic and inorganic growth for clients.Researched, analyzed, edited, managed and presented to executive management of client company projects which were then implemented to develop new channels and opportunities for business development.Managed team of analysts performing research for projects as well as individual client accounts.

Washington D.C. Metro Area

Primary point of contact on over 50% of all retained clients and maintained positive relationships on behalf of the company.Conducted and edited projects for client business development including growth-to-exit strategies; fully-funded pipelines complete with contact plans & teaming suggestions; 10 year roadmaps for companies (ranging from small businesses to Fortune 100s) looking to expand their market value.Researched, vetted and presented to clients new potential business opportunities based upon strategic growth initiatives which were executed to sustainably grow their organizations.

Washington D.C. Metro Area

Conducted research and analyses of vertical and lateral market growth opportunities within the defense industry, counter-terrorism, emerging markets such as Brazil, national security, and global health.Within first 6 weeks of conducting research on behalf of Account Executives, was asked to become the manager of a client account based on exemplary performance.Edited strategy projects conducted on behalf of clients.Attended and participated in executive meetings, helping to maintain close relationships between the company and client accounts.

Washington D.C. Metro Area

Responsible for ensuring the organization was up to date on all relevant research, projects and news on the treatment and prevention of the three diseases resulting in better informed decisions.Drafted/edited background documents, memos, articles and press pieces circulated for internal and external audiences such as Congressional Offices, High Level Donors and personnel from the Secretariat of the Global Fund, which spread awareness of the Fund and boosted donor/sponsor activity.Participated in weekly advocacy strategy sessions with partners in the global health community, key United Nations staff, as well as other NGO/Think Tank personnel.Assisted in the planning and organizing of a reception on Capitol Hill highlighting the partnership between the Global Fund, ONE Campaign and the private sector (Coca-Cola & Chevron), strengthening their relationship and bringing awareness to their mutual causes.Organized a dinner reception for Bill Gates and other celebrity guests following his global health testimony before the Senate Committee on Foreign Relations, allowing the organization to network with new potential donors.Was offered a permanent full-time position based on my performance but left to attend graduate school in the U.K.

College Park, Md

Worked on multi-million dollar grant from the State of Maryland.Looked at impact of new invasive pest species and how to avert billions in damages.Maintained the lab 'insect zoo'.Collected field data and research individually or in a team.Article published on findings Fall 2013.

Master Of Science (Msc), International History

Activities and Societies: Secretary of Logistics for the UN SocietyPolitical Islam: From Ibn Taymiyya to Bin Laden Crisis Decision-Making.

Education record

Bachelor Of Arts, Military And Diplomatic History; French

Activities and Societies: Model UN SocietySenior Thesis Paper: The Similarities and Differences between Bipolar Spheres and Theological.

Education record

International Baccalaureate Degree

Education record