o Create work plans to implement monitoring assignments and support grants management.o Analyze grantee program performance utilizing data collection, financial reports, state provided work plans.o Provide technical assistance to grantees based on program performance and needs identified.o Conduct outreach and develop strong partnerships with stakeholders at the federal, state and organization level in order to enhance services and coordination.o Lead grants monitor for designated region (CA, AZ, HI and NV). o Plan and coordinate annual, national and regional convenings of staff and stakeholders.o Develop training documents, and documented internal processes.

o Member of Senior Management Team, providing leadership and strategic planning support; Supervise 8 direct reports and Deputy program lead of a 30 person teamo Created unique data management and financial tracking systems to align with federal and institutional requirements with high-level quantitative measurement and evaluation processes to ensure program quality and complianceo Significantly expanded crisis management emergency service provision, and program services to respond to 800 Afghan parolees requiring resettlement throughout King County o Produced and implemented expedited staff training program, with streamlined instruction and onboarding process that was 6x shorter than original of 90 dayso Designed and led weekly trainings of team of 30 staff on Reception and Placement team, focused on resettlement, case and data management, compliance with 10+ contracts, data analysis, and financial reportingo Maintain and track all critical program metrics and management financial systems usage, troubleshoot digital and financial challenges, in addition to being key office personnel equipped with unique financial management skillset

o Managed the refugee resettlement program and staff ensuring federal contractual requirements and program objectives were met leading to a 25% increase in the program and office compliance rateo Designed and implemented Standard Operating Practices for case file management transition to digital tracking system, maintaining data integrity and usage, in addition to training all staff on new system and process for case managemento Successfully spearheaded three federal programmatic monitorings, which ensured program sustainability and received national recognition for performance metricso Developed and assisted in delivery of training materials to educate law enforcement on newly arrived refugee and immigrant populations through multiple mediumso Evaluated, planned for and developed approved proposal for new site to expand services, coordinated necessary resources with local providers and identified existing gaps in serviceso Represented department and developed critical community partnerships to address complex issues included, but not limited to housing services, service gaps, education access and medical needs by incoming populations served by IRC

-Connected newly arrived refugees to services including ESL, public benefits and medical care. -Developed and implemented women’s only cultural orientation. -Coordinated and revised existing cultural orientation. -Maintained case files in compliance with federal standards. -Supervised interns in assisting caseworkers.-Created documentation of department procedures and updates to be shared internally and externally.

-Advocated for survivors of trafficking by providing case management.-Ensured services were trauma informed, linguistically appropriate, and client centered.

-Assisted caseworkers in all tasks related to refugee resettlement, including: scheduling appointments and HopeLink transportation, coordinating ESL enrollment and testing, maintaining and organizing case files, enrolling clients in services, and supporting clients as needed.

-Planned bi-weekly English and American culture curriculum for ages 3-21.-Gathered all supplies needed for class.-Maintained a Facebook group for the class that offered additional English materials.

-Served children under 5 and their families in a therapeutic setting to support family reunification. -Responsible for 10 children with behavioral challenges as a result of abuse and neglect with one co-teacher.-Planned daily lessons covering academics, gross and fine motor skills, arts, social, health and emotional skills.-Provided daily written reports of child progress and family interactions.-Maintained confidentiality concerning children, their families, and overall history