Senior Account Manager
Current• Handling the execution and performance of the clients’ campaigns.• Managing clients' accounts with different industries.• Monitoring the spending and collections of the clients’ Ad funds.• Led the case studies project: Collected data and success stories from various clients, that helped sales and marketing teams sell more services.• Managing the Up Sale & Cross Sale with each account.• Operating as the lead point of contact for any and all matters specific to the accounts.• Building and maintaining strong, long-lasting customer relationships.• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.• Collaborate with sales team to identify and grow opportunities within territory.• Assist with challenging client requests or issue escalations as needed.• Monitor and analyze metrics and proactively take steps to improve the results of the campaigns and determine optimization paths to reach the campaign's objective.