Sarah Nelson Email & Phone Number

Akron, Oh, Us

Canton, Ohio Area

Incept is a multi-channel contact center that drives faster and more profitable growth by strengthening the relationship between our clients and their customers in every interaction.How are we different?- Multi-Channel Expertise- Shared risk pricing - Customer Relationship Obsessed My role with Incept has included:- Digital marketing - In order to expand Incept's marketing on the digital front, I've developed and implemented several digital campaigns, including email, retargeting, Google AdWords, paid social media, and more. I've developed a strong analytical focus in order to improve future iterations of similar campaigns for Incept and our clients. I also created Incept's new website, including strategy, design, and implementation. - Inbound marketing - I've integrated Hubspot, a top marketing automation tool, into our website in order to draw in prospects and shorten the sales pipeline. This has resulted in a stronger marketing/sales team integration, more leads in the funnel, and ultimately, more revenue.- Content creation - I have been one of the key contributors in developing content for Incept, including videos, whitepapers, slide decks, blogs, and more. - Market research - We've explored several industries in the last several years. In order to determine fit, I attended numerous conferences across the US, had in-depth conversations with industry experts and potential prospects, and ultimately helped determine which industries would make the most sense for Incept's service offering.- Social media strategy - I've worked directly with numerous clients on their social media strategy and implementation. - Business development & project management - I've helped develop new product & service offerings in order to help Incept expand.I have worked at Incept since 2011, progressing through many roles, including intern, Internet Conversational Marketing Expert, Marketing Results Specialist, and Marketing Manager.

Cleveland/Akron, Ohio Area

Served as the Assistant Coach for The University of Akron NCAA Rifle Team (August 2012-August 2013 and May 2014 to 2016). I have helped coach our athletes in the last three record-breaking seasons, a tradition I was also a part of during 2008-2012 as a member on the team. I am one of three University of Akron Rifle athletes in the school's history to individually qualify for the NCAA Championships.

Cleveland/Akron, Ohio Area

- Coached athletes on a highly competitive NCAA team- Motivated individuals to work together to reach goals - Analyzed results and made recommendations to head coach. - Assisted the team in winning the 2014 MAC and WIRC Championships

Cleveland/Akron, Ohio Area

- Supervised, supported, and mentored athletes from a variety of NCAA sports teams - Tutored students in business management, marketing, and mathematics- Managed student attendance, issues, concerns, and general inquiries

Akron, Oh

- Researched and prepared high-level content for multiple business development projects (including website usability and market feasibility)- Authored blogs- Trained new staff in market research

Williston, Vt

Master Of Business Administration (Mba), Direct Interactive Marketing, 3.9 Gpa

Activities and Societies: Graduate Assistant and Assistant Rifle Coach

Bachelor Of Business Administration (B.B.A.), Marketing Management, 3.79 Gpa

Activities and Societies: Beta Gamma Sigma, Omicron Delta Kappa, Captain of Akron NCAA Rifle Team

Education record

Activities and Societies: National Honors Society