Sarah Hums, Ms-Cxm Email & Phone Number

Boston, Massachusetts, US

San Francisco, CA, US

San Francisco, CA, US

As the Director of Customer Lifecycle Strategy for our Success at Scale team, I lead a team of Lifecycle Managers that develop strategies for digital, at scale programs to drive the following in our DocuSign base of 1m+ customers:1) time-to-value 2) consistent product usage 3) feature adoption 4) use case expansionOur team is accountable for increasing.

Austin, Texas, US

As Director, Customer Success for Oracle SaaS, my focus is on helping our organization make the leap from traditional to programmatic and digital based customer success. I lead a team of customer experience strategists, designers, developers, digital program managers, and marketers whose number one job is to transform a 1:1 customer success model to a.

Austin, Texas, US

As Senior Manager, Customer Success at Oracle Marketing Cloud (OMC), I lead a team of Customer Success Specialists responsible for providing guidance and advocacy to our North American SMB customers. Our goals are to drive customer adoption and platform "stickiness" so that customers are always uncovering more value, always want to renew, and always want.

Austin, Texas, US

As Sr. Manager, Service Design for Oracle Marketing Cloud Customer Success, I lead a service design team that creates and packages repeatable customer experiences and programs for Oracle Marketing Cloud customers. I oversee the design methodologies required to create consistently high quality, high value services to help our customers accomplish their.

Austin, Texas, US

As Program Manager for Service Design for the Oracle Marketing Cloud Success Program, I lead our efforts to develop empowerment and enablement services for customers using Oracle's marketing technologies. Understanding what makes our most successful customers successful is where I begin. From there, I build programs, content, and tools that can be used by.

Austin, Texas, US

As a Marketing Subject Matter Expert, I spend my days absorbing the latest and greatest in modern marketing expertise, and developing programs, content and tools to help enable the best marketers in the world at Oracle | Eloqua. With a keen focus on the emerging practices that help marketers travel the journey to marketing maturity, I help them keep an eye.

Austin, Texas, US

As a Modern Marketing Expert, I help increase the adoption of proven marketing best practices by Oracle Eloqua's customers. I am an advocate for customer success and a trusted advisor for my clients, helping them get the most from their marketing automation investment and prove marketing's contribution to revenue. By helping align marketing automation.

Cincinnati, Ohio, US

Responsible for the formation of a marketing automation function, including the selection and implementation of Eloqua. Completed several key foundational projects after year one of implementation such as: Salesforce/Eloqua integration, design and implementation of lead scoring, reconfiguration of global process for lead workflow, global definition of.

Cincinnati, Ohio, US

Responsible for the planning, execution, and evaluation of all strategic business-to-business marketing plans for company’s higher education technology solutions. Duties include strategic planning, maximizing marketing budget to best achieve divisional objectives, and direct and indirect management of internal and external marketing support resources..

Weston, MA, US

Responsible for planning and executing all company marketing and communications initiatives, including direct mail, e-mail marketing, press releases and internal publications. Provided sales staff with collateral and strategic campaign guidance. Directed all written and printed communications, including national in-school presentation scripts, Web content.

Master Of Science - Ms, Customer Experience Management

Bachelor Of Arts (B.A.), English Language And Literature/Letters