Director Of Operations
CurrentUndertakes administrative functions to ensure that the business development, operational, billing, and office management are carried out effectively and efficiently.-Supervises all administrative functions and personnel-Innovations QP-Specialized Consultative Services QP-ITFS staff supervisor-Acts as Safety Officer; conduct drills, inspections, and trainings-Corporate Compliance Manager-Addresses concerns and complaints from staff/parents/referral sources-Ensures all applicable employee licensures, ASHA dues, NPI #s are verified and remain active and current-Responsible for credentialing Individual Providers with Contracts-Assist Executive Director with Agency Contracts-Act as Mecklenburg CDSA Representative-Maintain CDSA Staff Rosters-Participate in CARF Accreditation readiness---Maintain standards---Complete policy reviews and updates-Organize QA/QI meetings-Develop QA/QI Quarterly Reports (Outcome Management Reports)-Staff/Service Productivity Reporting-Authorization/Utilization Management Reports-Website Management-Oversee YouTube Channel