Sarah Travis Email & Phone Number

Cayman Islands

• Maintain knowledge of current company policies, sales and marketing programs and merchandizing initiatives through regular team meetings.
• Handle opening and closing procedures to support senior managers.
• Improved store results continuously using successful sales techniques and team collaboration.
• Maintain customer satisfaction with swift and knowledgeable support on difficult issues.
• Develops and maintains customer relationships by maximizing all company tools.
• Consistently executes the brand standards.

• Oversaw the facility in accordance with company policies and procedures and held the keys to the store to open and close on my shifts.
• Maintained a friendly welcoming environment, representing the company’s values through greeting guests, answering telephone calls, scheduling appointments, selling memberships, and checking customers out in a timely.
• Completed daily checklist of opening and closing functions, including retrieving overnight messages and preparing for appointments.
• Covered daily office workloads with optimized staffing and resource allocation.
• Delivered prompt, professional service to every caller or guest, responding quickly to answer questions and scheduled appointments.
• Preserved customer loyalty by quickly and completely resolving escalated customer complaints and answered questions regarding policies and procedures.

• Helped customers navigate store, complete sales, and process returns.
• Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
• Created memorable customer experiences by offering personalized sales support.
• Answered customers' questions about products, prices, and availability.
• Satisfied customers through efficient payment processing and delivery coordination.
• Handled issues professionally to company standards.

• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Resolved customer concerns and handled requests with utmost professionalism.
• Communicated with other servers to facilitate guest service and task completion.
• Followed safety, sanitization, and food handling guidelines.
• Listened to guest needs and responded promptly for personalized service.
• Communicated professionally with customers, colleagues, and supervisors.