Sarah Rowland Email & Phone Number

Milwaukee, Wisconsin, Us

• Developing procedures and data infrastructure to enhance the accuracy and integrity of our organization's customer data• Maintain customer hierarchies as the environment and strategy change • Review and apply pertinent benchmarking studies and reports to our client portfolio definitions; provide value-added analyses and summaries• Keeping abreast of developments and trends in data quality analysis• Reporting data analysis findings to management to inform business decisions and prioritize information system needs• Documenting processes and maintaining data records• Adhering to best practices in data analysis and collection

Milwaukee, Wisconsin, Us

• Respond to cross-business sales requests from sales resources, regional and solution bid teams, National and SMB sales teams, and external clients via shared mailboxes• Manage and coordinate client reporting projects with resources from other regions and offshore teams• Manage internal presentation development related to corporate sales initiatives, coordinating with Finance, Operations, Sales and other functional teams• Manage external presentation development, coordinating with Sales, Operations, and other functional teams• Serve as a subject-matter expert and assist with training for junior team members, including offshore employees• Manage and contribute to projects that shape sales enablement for the organization, influencing the way we take our message to market• Develop innovative approaches to sales enablement in coordination with sales/account analysts and other team members• Compile and share client relationship data by researching and gathering client-specific information from global subject matter experts

Milwaukee, Wi, Us

• Build and maintain relationships with the client Supply Chain personnel in an effort to maximize potential for placements on the account• Interface with client contacts to qualify requisitions • Monitor/review client SLA’s with client and field• Maintain updates and new relevant account data• Assist with RFI/RFP information gathering• Coordinate special client issues i.e. furlough, closings, holiday announcements etc.• Attend internal delivery conference calls• Coordinate client audits with Finance and Compliance teams• Complete daily, weekly and monthly reporting and analytics for Sales and Delivery teams to ensure we are meeting client expectations

Milwaukee, Wi, Us

-Create and maintain employee files. Ensure all documents are received, filed and forwarded to Corporate per guidelines. -Act as the first line of communication between consultants and internal branch staff in resolving the carious administrative and HR issues. -Initiate follow-up communication with consultants after start date. -Prepare and process all on-boarding and off-boarding materials. -Work with corporate HR and legal on employee travel and immigration issues. -Run weekly reports of headcount, starts/terms, daily fulfillment reports. -Handle and maintain the Referral Rewards Program. -Stay connected and maintain relationships with prior and current consultants, I am considered their main point of contact throughout their assignments.

San Francisco, Ca, Us

• Provided customer service during shows between vendors and Moscone Connections• Verified all internet orders for upcoming shows• Communicated with technicians on site to help assist vendors with any problems or technical difficulties• Organized all documents and PDF files in Moscone Connections’ database• Document every complaint, issue, question, etc. in the telecommunication departments portal