Sarah S. Email & Phone Number

Troy, Vt, Us

United States

St. Albans, Vt

Vermont Long Term Care program specialist. Responsible for reviewing and investigating the past 5 years of all applicant’s financial records. *Work with outside agencies to assist the elderly and their families, in order for them to get the health care and assistance; that is needed as their health deteriorates and families need to make difficult decisions.*Technical and limited social services work in the Department of Vt Health Access (DVHA) of the Agency of Human Services involving the determination of applicant eligibility for financial assistance.*This includes a range of other administered assistance programs including but not limited to Food Stamps, Medicaid, Temporary Assistance to Needy Families (TANF), General Assistance, Fuel Assistance through Dept. of Children and Families (DCF) and pharmacy programs. *Duties also include limited social services casework including determination of applicant needs, referral to appropriate resources and advocacy for services.* Considerable communication skills are utilized in working with applicants and program recipients.*Reviews completed applications and, in combination with personal interviews, correspondence, and other relevant information, determines applicants' eligibility and benefits within prescribed timeframes.*Discusses with applicants/clients possible courses of action to mitigate or resolve personal or economic problems providing supportive counseling when indicated*Maintains effective control of caseload of 300 cases to assure prompt processing of all case actions. Re-determines program eligibility at prescribed timeframes or when changes in client circumstances dictate review.*Works remotely from HIPAA compliant office

Jay, Vt

Everything I did as a LTC Specialist I continue to do along with mentoring and training new LTC financial specialists. Training and mentoring has taken on new meanings and ways since all is done remotely now. Technology has allowed us to be able to train from our own home offices and work one on one with our new workers. It truly is exciting when you hear a co-worker say "Oh now I get it"....best words to hear. Each worker has their way of learning, to be a great trainer we must be able to be flexible to find their learning style not expect them to conform to us.

Burlington, Vermont Area

* Conduct recruitment of Vermont pediatric/family health care providers and all public and private school nurses to join the VT Immunization Registry.* Designed and executed marketing plan for provider recruitment.* Created training procedures and protocol for all users of the VT immunization registry including state district offices and school nurses..* Conduct on-site trainings through out Vermont* Arrange and participate in bi-annual user-group meetings.* Develop training workshops through power point and Microsoft word*Assist in writing and editing of quarterly Immunization Registry Newsletter* Managed provider issues, training needs, customer service needs, and electronic provider issues through the Registry hotline..* Created and update new user guides and training materials..* Designed and wrote the School Nurse user guide.* Initiate 30/60/90 day follow up quality control/customer service calls for all new providers.* Participate in national immunization registry program as Vermont consultant/trainer..* Work directly with IT department with development and deployment of the new registry.Member of AIRA since 10/06 (provider participation committee member)

St. Albans, Vt

*Inside sales for specialized esthetic equipment (sold $235,000 since October)*Follow up on all advertising leads*Mailings of catalogues and price lists*Arrange trainings for specialized equipment (dates/flights/travel)*Trained fellow employees in new computer system (windows based).

Williston, Vt

*Conduct training seminars to medical providers on VT State Medicaid and new EDI system for Medicaid claims.*Educated physicians in territory of HIPPA guidelines in regards to billing electronically.*Extensive travel within territory of Northern/Northeastern VT, to visit and provide training and assistance of billing policies and procedures to healthcare providers.*Updated and assisted in rewriting and editing of provider manuals, and follow up supplements.*Intermediary between the State of VT and providers with disputes.*Work directly with officials of state government in resolving provider issues.*Develop training workshops through power point and Microsoft word for all aspects of Medicaid billing

Rutland, Vt

*Customer Service*Accounts Receivables*Payroll*Collections/daily office work/scheduling staff of 5 for service work and assisted sales manager in sales.Responsible for all VT customer service*Succeeded in bringing attrition rate to 3% from 10%*Trained all sales staff in customer service policies and procedures*Sold long distance service and products to new and existing commercial accounts.1996 Interim Sales Manager*Performed sales managers duties while she was on extended leave.*Responsible for sales staff of 10.*Conducted weekly meetings and maintained reports and office bookkeeping.1995 - 1996 Office Manager*Handled all incoming customer service calls.*Worked directly with sales and general managers.*Created and cataloged weekly sales reports.1994 - 1995 Receptionist*This company closed it’s doors with no relocation available to employees

Associate'S Degree, Hospitality Administration/Management, 4.0

Studied hospitality and accounting. Wonderful college with great professors even if it was ages ago.

Education record