Contracted through Aston Carter

Program Manager - May 2019 to Present- Supported during client business transitions - Organized multiple stakeholder meetings and requests- Implemented bi-monthly updates to internal processes and tools

Program Manager - March 2018 to May 2019- Gathered requirements from multiple user groups - Managed multiple tool updates to reflect user needs- Facilitated monthly client facing meetingsData Services Consultant - October 2017 to March 2018- Transformed data from client's legacy system into loadable clean format - Supported implementation of SAP ERP system for 2 client manufacturing sites- Trained client employees on successful practices when handling new ERP system- Configured client specific needs within ERP system

-Maintained service levels and customer satisfaction within the call center of ANZ Bank-Worked with multiple programs and platforms at once to fulfill customer requests in a timely fashion -Maintained local voting standards and compliance

- Assisting potential and current students with any questions- Providing information and tours on the engineering program at The George Washington University for prospective students- Organizing and arranging files and folders

-Provided database and communication assistance for the 2015 summer season. -Worked closely with the bill of materials and selection group, analyzing their data, compiling weekly reports, and communicating their needs to other departments. -Created new efficient processes with visual basic macros to help cut down the two hours spent daily manually sorting data to five minutes. -Presented weekly to upper management and executives. Learned all about trucks and even got to drive one.