Sarah Sofia Email & Phone Number

Cleveland, Oh, Us

Cleveland/Akron, Ohio Area

Business Risk & Controls - Led a team of business analysts supporting the Loan Services line of business in the identification, measurement, and management of risk. This included the development and implementation of sustainable controls, and the development and maintenance of effective risk management policies and programs, reporting, training and testing to fulfill strategic objectives while operating within the enterprise's defined risk appetite. Additional responsibilities included providing risk, control and compliance consultation, in conjunction with risk management partners, on current and emerging risks, promoting accountability for the awareness and management of risk, managing internal and external exams and audits, and coordinating the management and escalation of operational, compliance, and credit risk related issues.

Cleveland/Akron, Ohio Area

Operational Risk Management - As subject matter expert, provided advice/consultation services to Key's Loan Services line of business on operational risk program management topics, including all activities associated with the business's risks, controls, testing, remediation, loss analysis, key risk indicators, reporting, and policy and procedure development. Performed oversight activities and assumed responsibility for discouraging actions that may have exposed KeyCorp and its affiliates to losses, regulatory or reputation risks, or to risk levels that exceed desired risk appetite through its business activities.

Cleveland/Akron, Ohio Area

Commercial Loan Workout - Responsible for the restructure, modification, and disposition of Key's troubled commercial assets. Worked closely with supported lines of business, internal/external auditors and regulators to ensure troubled assets are property structured, rated, valued, and reserved.

Cleveland/Akron, Ohio Area

Various Locations