Sarah Middleton Email & Phone Number

Bracknell

· Management of AR department with 25 associates, Billings and Collections teams.· Responsible for Mentoring, training and development of all team members.· Recruited and trained Collections team to enable transition of the function from in country to Shared Service centre.· Prepared AR related management metrics / KPIs as determined by SSC SLA· Reconciliation of sub-ledger accounts to general ledger· · Defined and standardised processes.· EMEA Process owner for Accounts receivable function.

· Managed and developed team of 6 associates to ensure collections are optimised· Reviewed the existing system of credit control and harmonising processes to best practice, defining process flows and maintaining blueprint.· Compiled weekly reviews for all accounts receivable ledgers to provide information for the appropriate Business Leaders and finance managers.· Credit check and risk assess new customers to establish terms and credit limits.· Manage bad debt reserve

Maidenhead

· Supervised European based AR team of 4 associates; providing leadership and resolving escalations· Responsible for individual Annual Appraisals for team· Credit Assessments of Distributors and Resellers to establish terms and credit limits.· Monthly Cash Collection forecasts and reporting of KPI’s for Senior Management· AR Business Process Owner for Oracle R12 implementation Project

Ba (Hons) Business Studies, Business, 2:1

Fda Credit Management, Micm Grad