Senior Analyst, Technical Support
Current
Feb 2021 - Present
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Sarah Whiteman Email & Phone Number
Senior Analyst, Technical Support
at
Dell Canada
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Analyst, Technical Support
Location
Hamilton, Ontario, Canada
Company size
Who is Sarah Whiteman? Overview
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Quick answer
Sarah Whiteman is listed as Senior Analyst, Technical Support at Dell Canada, a with 419 employees, based in Hamilton, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Sarah Whiteman.
Sarah Whiteman previously worked as Supervisor, Broadcast Technology at Chch Tv, Ontario #2492618 and Supervisor, Information Technology at Chch Tv, Channel 11 Ltd. Partnership. Sarah Whiteman holds Bachelor Of Education - Bed, Adult Education And Psychology, 81% from Brock University.
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Dell Canada
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Profile bio
About Sarah Whiteman
23 years of cross-platform experience in systems administration and support, with a successful track record in optimizing IT infrastructures, creating and delivering solutions tied to business growth, organizational development and customer service. I am a continuous learner, capable of meeting tight deadlines with strong planning skills, seeking new challenges and an opportunity to apply my knowledge and experience.Some of my accomplishments include:• Participated in planning and implementation of phone system change to VOIP from vendor negotiation to user training and support saving the company $5000 per month.• Contributed to printer services vendor negotiations reducing costs by $500 per month.• Contributed to cellular service negotiation and lead configuration and roll out of devices reducing cost by $3000 per month.• Developed training materials, organized and instructed Microsoft Office training sessions to staff of >100 resulting in increased staff independence and productivity and decrease in support calls.• Provided high quality full I.T. services as lead in team of only two to a busy TV Station employing >200 with three remote offices and many roaming users, requiring a highly organized and optimized environment.• Technical lead in rebuild of all domain services for office of >200 with 30 day deadline due to ownership change. Down time was less than 12hrs over night for users but production had 0 down time.
Listed skills include Cisco Technologies, Switches, Networking, Cisco Routers, and 25 others.
Current workplace
Sarah Whiteman's current company
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Dell Canada
5 roles
Sarah Whiteman work experience
A career timeline built from the work history available for this profile.
Supervisor, Broadcast Technology
Chch Tv, Ontario #2492618
• Building a single team of 7 where there once was two departments to continue to provide quality technical services to our customers, including Engineering, I.T., Building Maintenance, and Transmitter maintenance• Working with team to reorganize department work space and redefine/update technical support/maintenance processes.
Dec 2015 - Feb 2021
Supervisor, Information Technology
Chch Tv, Channel 11 Ltd. Partnership
• Lead department of two for seven successful years, providing full high quality I.T. services to Television Station employing >200 with three remote offices and many roaming users.• Technical lead for two successful, smooth domain migrations• Rebuilt all domain services for office of >200 with 30 day deadline as technical lead in a team of two• Participated in planning and implementation of phone system change to VOIP from vendor selection and negotiation to user training and support. Company saved $5000 per month• Technical lead in network infrastructure redesign and upgrade. Worked within very tight budget to replace all aging network devices with newer models and optimize design for use with VOIP system.• Participated in cellular service negotiation and lead configuration and roll out of devices reducing cost by $3000 per month.• Participated in vendor negotiations of print services reducing costs by $500 per month• Recommended workstation purchases for optimal value retention, lengthening time between equipment purchases without increasing cost of purchase.• Designed an optimized and specialized workstation configuration for Windows 7 roll out.• 24/7 on call technical support
Nov 2007 - Dec 2015
Information Technology Coordinator
Chch Tv, Channel 11 Ltd. Partnership
• Strong member of team providing full high quality I.T. services to busy Television Station • Participated in successful smooth domain migrations• Participated in designing optimized and specialized workstation configurations for Windows XP• Participated in planning and implementation of newsroom change over to Windows based workstations and news systems• Created training materials and taught Microsoft Office training classes• 24/7 on call technical support
May 1998 - Nov 2007
Information Technology Coordinator
Wic Connexus
Single onsite technician supporting and administering office of 40 users.
Jan 1997 - Jan 1998
Team & coworkers
Colleagues at Dell Canada
Other employees you can reach at dell.ca. View company contacts for 419 employees →
FN
Federico Napolitano
Colleague at Dell CanadaPickering, Ontario, Canada
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NL
Nicole Lippet
Colleague at Dell CanadaCalgary, Alberta, Canada
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KP
Kim Peel
Colleague at Dell CanadaCanada
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MS
Mandeep Sunekha
Colleague at Dell CanadaFaridabad, Haryana, India
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RA
Renata Andrade
Colleague at Dell CanadaHortolândia, São Paulo, Brazil
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SR
Shashi Rahim
Colleague at Dell CanadaToronto, Ontario, Canada
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DN
Debbie Nash
Colleague at Dell CanadaKeswick, Ontario, Canada
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SW
Sara Wallace
Colleague at Dell CanadaAurora, Ontario, Canada
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SI
Sanju Indian
Colleague at Dell CanadaJamui, Bihar, India
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MD
Michele Durant
Colleague at Dell CanadaCornwall, Ontario, Canada
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Federico Napolitano
Colleague at Dell CanadaPickering, Ontario, Canada
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NL
Nicole Lippet
Colleague at Dell CanadaCalgary, Alberta, Canada
View →
KP
Kim Peel
Colleague at Dell CanadaCanada
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MS
Mandeep Sunekha
Colleague at Dell CanadaFaridabad, Haryana, India
View →
RA
Renata Andrade
Colleague at Dell CanadaHortolândia, São Paulo, Brazil
View →
SR
Shashi Rahim
Colleague at Dell CanadaToronto, Ontario, Canada
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DN
Debbie Nash
Colleague at Dell CanadaKeswick, Ontario, Canada
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SW
Sara Wallace
Colleague at Dell CanadaAurora, Ontario, Canada
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SI
Sanju Indian
Colleague at Dell CanadaJamui, Bihar, India
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MD
Michele Durant
Colleague at Dell CanadaCornwall, Ontario, Canada
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3 education records
Sarah Whiteman education
Bachelor Of Education - Bed, Adult Education And Psychology, 81%
Lan Administration, Computer Systems Networking And Telecommunications, A
Careers Development Institute
Diploma, Early Childhood Education
FAQ
Frequently asked questions about Sarah Whiteman
Quick answers generated from the profile data available on this page.
What company does Sarah Whiteman work for?
Sarah Whiteman works for Dell Canada.
What is Sarah Whiteman's role at Dell Canada?
Sarah Whiteman is listed as Senior Analyst, Technical Support at Dell Canada.
Where is Sarah Whiteman based?
Sarah Whiteman is based in Hamilton, Ontario, Canada while working with Dell Canada.
What companies has Sarah Whiteman worked for?
Sarah Whiteman has worked for Dell Canada, Chch Tv, Ontario #2492618, Chch Tv, Channel 11 Ltd. Partnership, and Wic Connexus.
Who are Sarah Whiteman's colleagues at Dell Canada?
Sarah Whiteman's colleagues at Dell Canada include Federico Napolitano, Nicole Lippet, Kim Peel, Mandeep Sunekha, and Renata Andrade.
How can I contact Sarah Whiteman?
You can use AeroLeads to view verified contact signals for Sarah Whiteman at Dell Canada, including work email, phone, and LinkedIn data when available.
What schools did Sarah Whiteman attend?
Sarah Whiteman holds Bachelor Of Education - Bed, Adult Education And Psychology, 81% from Brock University.
What skills is Sarah Whiteman known for?
Sarah Whiteman is listed with skills including Cisco Technologies, Switches, Networking, Cisco Routers, Routing, Information Technology, Red Hat Linux, and Troubleshooting.
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