Sara Dominguez Email and Phone Number

• Develop engaging eLearning courses in Articulate Storyline and Adobe Captivate utilizing supporting software (Photoshop, Illustrator, Sound Forge) as appropriate• Work with SMEs and other key stakeholders to create training solutions and supporting materials• Develop interactions and gamification scenarios to increase learner engagement and knowledge retention• Served as voice talent for dozens of training courses, commercials, and cartoons• Utilize the ADDIE method and other ID methodologies and adult learning principles

- Co-Chair of 2015 Internal Campaign Committee, which was the highest employee giving campaign to date, and the highest campaign total in UWCO history- Collaborated as part of a Corporate Relations focus group for process improvement regarding CEO call books and research profiles- Streamlined two weekly reports to automate results from CRM previously inputted manually, reducing time spent on the report by approximately two hours every week- Work collaboratively across Resource Development—Corporate Relations, Leadership Giving, and Public Sector—to provide accurate research materials for executive visits under strict deadlines; followed up with Relationship Managers and other researchers to ensure all materials were completed and delivered on time- Trained new Campaign Associate on research profiles and reports- Coordinated with CoGo for annual Wellness Committee bike picnic event the second year in a row; established partnership for discounted employee memberships, and company passes for employee use- Worked with UPIC and IT Department to create the format for CEO visits in the new CRM database; worked with Data Services to import and export data, and is collaborating on establishing CRM training for employees- Assisted Operations Manager in two Campaign Cabinet meetings and Celebration of Excellence; automated process of organizing applications for Celebration of Excellence, replacing former manual process- Served as Co-Chair for annual internal fundraising campaign

- Compiled pledge and payment history into comprehensible spreadsheets quickly and accurately at request of relationship managers, companies, and donors- Utilized research in databases and online to determine proper posting when payment purpose or source is ambiguous; excellent proficiency with multiple databases- Worked quickly under strict deadlines to post all payments in time for payouts- Communicated directly with donors and companies, with sensitivity to confidential information; reputation for excellent conflict resolution and donor retention- As a member of the Wellness Committee, organized first annual Bike 2 Work event participation for United Way, established a company partnership with local bike share company, and organized first annual bike picnic for employees

- Utilize Japanese language in order to reinforce children’s understanding of materials and discuss progress with parents, recognizing nonverbal cues for when further explanation is necessary- Communicate with student’s parents via email, telephone, and in person in Japanese, with knowledge of cultural etiquette- Serve as a liaison for parents in day-to-day matters ranging from home repair and maintenance to communicating with teachers and coaches

- Created an incentive-based initiative to increase membership to loyalty program leading the team to exceed goals of sign-ups for new members; incentives led to an increase of 45% in sign-ups in under-performing associates- Strategized rearrangement and marketing of two departments, leading to 28% increase in sales for each over the previous 12 months- Evaluate performance of associates annually and administer bi-weekly customer service assessments- Interview, train, and manage a team of 15 associates. - Routinely evaluate and coach associates according to high company standards of excellence.- Trained in team development and conflict resolution

- Interview, train, and manage a team of 15 part-time employees in nationally recognized company with corporate culture of a high level of customer service.- Created and presented seminars to transfer knowledge of corporate specialties to customers- Facilitator for the Espresso Excellence event which re-trained baristas in standards of excellence- Coached employees one-on-one to fine tune knowledge and store culture- As the Health Standards Specialist, led the team to earn a place among the top five highest scoring stores in the region- Managed inventory and monitored labor to budgetary guidelines