Sara Nemeth Email & Phone Number

Kalamazoo, Mi, Us

Cincinnati, Oh

• Set-up and maintain Tessitura, TNEW, TNMP, and NScan; evaluate, test, and implement upgrades- Launched Plans to Development team; moved from Excel to custom Tessitura dashboard- Implemented Pricing Rules to reduce the number of Price Types and simplify dynamic pricing- Redesigned TNEW skin to be self-hosted in preparation for move to version 7- In the process of developing an online registration process for Academy students• Develop, test, and deploy custom reports using… Show more • Set-up and maintain Tessitura, TNEW, TNMP, and NScan; evaluate, test, and implement upgrades- Launched Plans to Development team; moved from Excel to custom Tessitura dashboard- Implemented Pricing Rules to reduce the number of Price Types and simplify dynamic pricing- Redesigned TNEW skin to be self-hosted in preparation for move to version 7- In the process of developing an online registration process for Academy students• Develop, test, and deploy custom reports using SSRS; create lists and output sets; schedule reports• Create and maintain data standards and merge duplicate records (over 5,000 merges since Oct. 2017)• Write documentation, train staff on the use of Tessitura, and run internal user group meetings• Member of the Planning Committee for the OINK and Piglet TUGs- Presented on Disaster Recovery and Business Continuity at Fall 2017 OINK TUG meeting Show less

Cincinnati, Oh

Kalamazoo, Michigan Area

Worked from home June 2016-September 2017 after relocating to Cincinnati metro area• Implemented Tessitura and TNEW across the organization to provide a unified platform to sell tickets and merchandise, accept gifts and pledges, and register students for education programs• Developed, tested, and deployed custom reports using Microsoft SQL Reporting Services- Presented my Pledge Payment Projections report at TLCC 2017• Wrote documentation and trained staff on the use of… Show more Worked from home June 2016-September 2017 after relocating to Cincinnati metro area• Implemented Tessitura and TNEW across the organization to provide a unified platform to sell tickets and merchandise, accept gifts and pledges, and register students for education programs• Developed, tested, and deployed custom reports using Microsoft SQL Reporting Services- Presented my Pledge Payment Projections report at TLCC 2017• Wrote documentation and trained staff on the use of Tessitura• Developed ticketing policies; sold tickets; responded to customer service issues• Managed duplicate record merge process; created lists and output sets; scheduled reports for users• Kalamazoo Arts and Cultural Consortium Power User for The Gilmore Show less

Winter Haven, Fl

Worked in office Feb. 2014-Aug. 2014; then worked from home after relocating to Kalamazoo, MI• Maintained real estate listings• Filed electronic reports on bank-owned foreclosure properties• Answered incoming calls regarding listings

South Bend, Indiana Area

• Created systematic approach to on-boarding and training new clients• Negotiated contract terms for company’s first multi-site community• Implemented new CRM system including staff training, monitoring usage and selecting appropriate software• Re-wrote company’s purchase and software licensing agreement templates

Mount Pleasant, Sc

Worked from home• Administered Salesforce.com CRM system - Implemented better method of tracking and managing the company’s client data and sales information - Developed leadership dashboards and reports - Trained sales and customer service staff and provided on-going internal support• Managed the proposal response process and created a corporate knowledgebase • Developed marketing campaigns for the sales team and cold called to increase brand… Show more Worked from home• Administered Salesforce.com CRM system - Implemented better method of tracking and managing the company’s client data and sales information - Developed leadership dashboards and reports - Trained sales and customer service staff and provided on-going internal support• Managed the proposal response process and created a corporate knowledgebase • Developed marketing campaigns for the sales team and cold called to increase brand awareness Show less

South Bend, Indiana Area

~ Served as CRM functional area business analyst for Sales and Marketing teams. ~ Wrote CRM requirements documents, worked with internal teams to select vendors and partners, designed screen layouts and acted as the data steward.~ Developed CRM training materials and led both classroom and virtual CRM training sessions.~ Developed strategic data analyses for leadership team.~ Managed hundreds of prospect and client inquiries annually. Gathered critical business needs and… Show more ~ Served as CRM functional area business analyst for Sales and Marketing teams. ~ Wrote CRM requirements documents, worked with internal teams to select vendors and partners, designed screen layouts and acted as the data steward.~ Developed CRM training materials and led both classroom and virtual CRM training sessions.~ Developed strategic data analyses for leadership team.~ Managed hundreds of prospect and client inquiries annually. Gathered critical business needs and discussed company’s capabilities, services and policies before transferring to sales executives. Worked with all levels of contacts – from floor managers to C-suite executives.~ Responded to over 70 Requests for Proposals – working with account teams and Subject Matter Experts to develop individualized solutions that best met the customers’ and prospects’ needs/requirements.~ Implemented and maintained Proposal Team’s knowledge management software system.JOB TITLE HISTORY~ Coordinator, Proposal Development (April 2010-Feb. 2012)~ Senior Sales Analyst (Oct. 2009-April 2010)~ Sales Relationship Coordinator (Feb. 2008-Oct. 2009)~ Sales Associate (Feb. 2005-Feb. 2008)~ Communications Coordinator (Sept. 2004-Feb. 2005)~ Marketing Associate (June 2003-Sept. 2004) ~ Marketing Assistant (Sept. 2002-June 2003) Show less