Sara Nemeth Email & Phone Number

Kalamazoo, MI, US

Cincinnati, OH

• Set-up and maintain Tessitura, TNEW, TNMP, and NScan; evaluate, test, and implement upgrades- Launched Plans to Development team; moved from Excel to custom Tessitura dashboard- Implemented Pricing Rules to reduce the.
• Develop, test, and deploy custom reports using… Show more
• Develop, test, and deploy custom reports using SSRS; create lists and output sets; schedule reports
• Create and maintain data standards and merge duplicate records (over 5,000 merges since Oct. 2017)
• Write documentation, train staff on the use of Tessitura, and run internal user group meetings
• Member of the Planning Committee for the OINK and Piglet TUGs- Presented on Disaster Recovery and Business Continuity at Fall 2017 OINK TUG meeting Show less

Cincinnati, OH

Kalamazoo, Michigan Area

• Worked from home June 2016-September 2017 after relocating to Cincinnati metro area
• Implemented Tessitura and TNEW across the organization to provide a unified platform to sell tickets and merchandise, accept gifts and pledges, and register students for education programs
• Developed, tested, and deployed custom reports using Microsoft SQL Reporting Services- Presented my Pledge Payment Projections report at TLCC 2017
• Wrote documentation and trained staff on the use of… Show more Worked from home June 2016-September 2017 after relocating to Cincinnati metro area
• Wrote documentation and trained staff on the use of Tessitura
• Developed ticketing policies; sold tickets; responded to customer service issues

Winter Haven, FL

• Worked in office Feb. 2014-Aug. 2014; then worked from home after relocating to Kalamazoo, MI
• Maintained real estate listings
• Filed electronic reports on bank-owned foreclosure properties
• Answered incoming calls regarding listings

South Bend, Indiana Area

• Created systematic approach to on-boarding and training new clients
• Negotiated contract terms for company’s first multi-site community
• Implemented new CRM system including staff training, monitoring usage and selecting appropriate software
• Re-wrote company’s purchase and software licensing agreement templates

Mount Pleasant, SC

• Worked from home
• Administered Salesforce.com CRM system - Implemented better method of tracking and managing the company’s client data and sales information - Developed leadership dashboards and reports - Trained sales and customer.
• Managed the proposal response process and created a corporate knowledgebase
• Developed marketing campaigns for the sales team and cold called to increase brand… Show more Worked from home
• Developed marketing campaigns for the sales team and cold called to increase brand awareness Show less

South Bend, Indiana Area

~ Served as CRM functional area business analyst for Sales and Marketing teams. ~ Wrote CRM requirements documents, worked with internal teams to select vendors and partners, designed screen layouts and acted as the data steward.~ Developed CRM training materials and led both classroom and virtual CRM training sessions.~ Developed strategic data analyses.