Sara Roach Email & Phone Number

San Francisco Bay Area

Process payroll for 250+ team members. Conduct Orientation, Screen and schedule new applicants, Training, run daily reports, support Store Director as well as Executive Team Leads

• Assisted nationwide customers with technology tools to increase productivity
• Designed and implemented a program to extract data from customers base to electronically upload to home office
• Act as liaison between customer and corporate offices
• Reviewed statistics of electronic transmissions of all customers
• Conducted nationwide site survey’s of process flow and technical standards
• Developed and conducted product-training classes to employees’ and Managers

• Coordinated and implemented sophisticated network to replace antiquated system with state of the art equipment allowing seamless interaction between corporate offices and nationwide offices keeping downtime to a.
• Installed and tested CISCO switches, routers and hubs for 42 plus offices
• Monitored network performance of all hub and satellite locations
• Managed and negotiated voice and data contracts – with WorldCom and Sprint
• Managed a state wide migration of 3 outside vendors to an internal intranet, involving 15 hub locations and several hundred desktops
• Initiated and conducted Regional conference calls monthly.

Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the registrar and admissions offices. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to students. Quickly became a trusted assistant known for "can-do" attitude, flexibility and high-quality.

Worked strictly with title agents of Stewart Title. Conducted installation of software as well as coordinated with title agents network department. Communicated concerns and thoughts back to Software Engineers at Stewart's corporate office. Designed and implemented electronic delivery of title policies to Underwriter

Coordinated Wide Area Network connections for Stewart Title nationwideCoordinated Electronic Data Transmission from Title Agents to corporate office for Stewart Title

United States

Installed and maintained new and existing wide area networks to ensure 100 percent connectivity to corporate office, other title companies, real estate offices, mortgage companies and Internet.

Trained Stewart title as well as Title Agents on title and escrow programs. Performed software modifications of title and escrow documents. Offered 1st level support for questions and concerns on existing software. Communicated software bugs back to programmers.

Education record

High School Diploma