Satheesh Kumar Email & Phone Number

Bengaluru, Karnataka, India

Mahindra Powerol Industrial Engines After Market customer support, Karnataka State.

Bengaluru, Karnataka, India

Responsible for entire DG Sales function for the Bangalore, Karnataka Market centre 2.2KVA to 250 KVAAllocation of DG sets 5KVA to 250 KVA to the dealerships as per the priority basis against the availability in the warehouse.Managing the escalated cases and addressing the concerns registered at a higher level for the quick restoration thru service channels.Ensuring the Installation of DG sets and site level clearance thru dealerships made in time.

Bengaluru, Karnataka, India

Planning & controlling the complete service function with accountability on profit & loss of the Karnataka State.Managing the escalated cases and addressing the concerns registered at a higher level.Planning and ensuring the Spare parts and K-Oil Sales are achieved against monthly targets.Ensuring the spares stock availability at each branches are sufficient as per the company guidelines against the population and with respect to the average sales trendConducting… Show more Planning & controlling the complete service function with accountability on profit & loss of the Karnataka State.Managing the escalated cases and addressing the concerns registered at a higher level.Planning and ensuring the Spare parts and K-Oil Sales are achieved against monthly targets.Ensuring the spares stock availability at each branches are sufficient as per the company guidelines against the population and with respect to the average sales trendConducting the Service marketing sessions to the service engineers and branch managers for the enhancement of the overall Sales thru service team. Implementing New Service Sales Strategy as per the market trend ( AMC , CAMC growth) in DG industry for increasing labour revenueAttending Governance meeting with Key Corporate accounts Telecom, Banks and OEMS AJAX, SCHWING STETTER, HYUNDAI , VOLVO, PUTZMEISTER, BULL MACHINE , DOOSAN,ESCORTS and ensuring Kirloskar Team Services are addressed within SLA.* Tracking escalated complaints on daily basis and providing technical and strategical support to dealership for closure of the work. Show less

Tamil Nadu, India

Responsible for entire R&R operation function & also responsible for planning Installation and commissioning of new Gensets in Tamilnadu, Karnataka, Kerala and Andhra states.Ensured Prompt delivery from R&R workshops in Tamilnadu, Karnataka, Kerala and Andhra state workshop DG Sets to be reached to customers warehouses within the time period as promised by companyEnsuring Special project works interns of special Transportation, Dismantling and assembling of DG sets where the DG… Show more Responsible for entire R&R operation function & also responsible for planning Installation and commissioning of new Gensets in Tamilnadu, Karnataka, Kerala and Andhra states.Ensured Prompt delivery from R&R workshops in Tamilnadu, Karnataka, Kerala and Andhra state workshop DG Sets to be reached to customers warehouses within the time period as promised by companyEnsuring Special project works interns of special Transportation, Dismantling and assembling of DG sets where the DG to be shifted to a location thru a critical path at the Client site.Regularize Governance meet with telecom customers, understanding the need and deliveries of DG setsAnalyzing catastrophic Warranty failures and made appropriate decisions for the closure of issue at client sites.Received Service Excellence Award during 2017 for excellent coordination done with Indus Towers Limited (AP) and successfully completed R&R for 16NosObsoleted type Ashok Leyland engine models under special initiative for business growth.South Zone surpassed 125% in overall revenue during F17 Show less

Bengaluru, Karnataka, India

Planning and Controlling complete Preventive maintenance plans for the assets of 10,000 +Gensets which are across the Karnataka state.Maintaining complete asset data and validating asset movement updates on every month.Validated (KPI) Key Performance Indicators for the performance pay to IME’sCoordinated for Special projects thru Total Service providers (TSP) and closure in timelinesSpare Parts procurement and control of Engine spares purchase and examine in each… Show more Planning and Controlling complete Preventive maintenance plans for the assets of 10,000 +Gensets which are across the Karnataka state.Maintaining complete asset data and validating asset movement updates on every month.Validated (KPI) Key Performance Indicators for the performance pay to IME’sCoordinated for Special projects thru Total Service providers (TSP) and closure in timelinesSpare Parts procurement and control of Engine spares purchase and examine in each IME’s for maintaining minimum stock at each branches.Vendor Allocations for major overhauling of Dg sets at the Sites by evaluating health check-up reports.Received Best Employee award from Indus Towers limited in the financial year of 2015-16.Karnataka circle IME Operation and Maintenance received Best circle award FY 2015-16. Show less

Bengaluru, Karnataka, India

Circulating preventive maintenance Chart for Karnataka circle dealerships and monitoring.Preparing budgetary quotations to telecom and corporate customers as per the standards based on analysis.Bills collection from service dealers and processing.Monitoring Daily breakdown calls (DFT) and making actions upon AMC customer’s work orders receipt Guiding the engineers for technical troubleshooting.Actively participating along with CCMs and ASMs for dealer… Show more Circulating preventive maintenance Chart for Karnataka circle dealerships and monitoring.Preparing budgetary quotations to telecom and corporate customers as per the standards based on analysis.Bills collection from service dealers and processing.Monitoring Daily breakdown calls (DFT) and making actions upon AMC customer’s work orders receipt Guiding the engineers for technical troubleshooting.Actively participating along with CCMs and ASMs for dealer audits for required data analysis and support.Coordination to commercial officer to generate invoice for the work done as per signed contract Rate.Preparing provisions to corporate customers for their budget amendments for every month. Show less

Bengaluru, Karnataka, India

Maintenance & Technical Service Support to Original Equipment Manufacturers DOOSAN, ELGI,ATLAS COPCO models which are powered by Cummins Engines across south India.Ensured proper FIFO (First In First Out) and maintained zero production down time due to engine issues at DOOSAN Plant special focus.Ensured routine preventive maintenance at plant level done on all Equipments and achieving the target to the dealership thru spare and oil sales in every month as per the targeted… Show more Maintenance & Technical Service Support to Original Equipment Manufacturers DOOSAN, ELGI,ATLAS COPCO models which are powered by Cummins Engines across south India.Ensured proper FIFO (First In First Out) and maintained zero production down time due to engine issues at DOOSAN Plant special focus.Ensured routine preventive maintenance at plant level done on all Equipments and achieving the target to the dealership thru spare and oil sales in every month as per the targeted numbers.Hands on experience in troubleshooting, Repair and Overhaul of Various Models of CUMMINS DIESEL Engines in various applications like Gensets 15KVA to 1010 KVA ,Excavator, Drills, Rigs, Fire fighting Pumps, off- Highway Equipments Handled the team of 30 Dealer engineers & Ensure maximum Equipment up time with the schedule Preventive Maintenance activity plans.Service support to customer and dealer engineer on Cummins Generators 15 KVA (12 KW) to 1010 KVA (1MW).Overseeing Contract Compliance Assurance, Warranty Management and assuring goals cum service levels like MTTR, RECT, RFT, NPS etc.Identifying training needs of dealer engineers & conducting training programs for dealer & Key customers.Measuring client satisfaction through interviews, feedback forms. Show less

Diploma In Mechanical Engineering, Mechanical Engineering

Education record