Assistant Manager Human Resources Shared Services
Gurgaon, Mumbai, Chennai
Managing the team which delivers end to end support for South Asia Citigroup employees in all HR systems which includes ERMS, IRMS, HRMS, GLMS, GTMS, CTMS, GDW, WFR and other co-related systems. Along with HR policy and operational query support to India employees. Team also acts as reporting HUB for HR to deliver critical reports and design queries in HRMS enabling them to download report directly from the system. SME of HR- systems Citigroup, Single point of contact for all… Show more Managing the team which delivers end to end support for South Asia Citigroup employees in all HR systems which includes ERMS, IRMS, HRMS, GLMS, GTMS, CTMS, GDW, WFR and other co-related systems. Along with HR policy and operational query support to India employees. Team also acts as reporting HUB for HR to deliver critical reports and design queries in HRMS enabling them to download report directly from the system. SME of HR- systems Citigroup, Single point of contact for all system related critical issues/ Enhancements, driving all system initiatives for south Asia cluster and coordinating with regional team for driving best practices across APAC. Representing South Asia cluster to perform UAT testing for all upcoming version of all HR downstream systems Initiating process enhancement within India service center, from on-boarding till off-boarding with the interest of streamlining and delivering best services to the customers and driving the same till implementation. Responsible for organizing and training members of Human Resources Shared Service India and HR partners on all HR system enhancements. Driving the global strategies set by the business to ensuring achievements of business goals from the ground level of operations Show less