● Responsible for the overall supply chain management(Import & Export) & organizingand monitoring storage and distribution of goods.● Managing the end-to-end import process for laboratory products, ensuring timelydelivery and compliance with international shipping standards.● Handled customs clearance procedures for laboratory products, including the preparationand submission of required documentation to ensure compliance with customsregulations.● Maintained… Show more ● Responsible for the overall supply chain management(Import & Export) & organizingand monitoring storage and distribution of goods.● Managing the end-to-end import process for laboratory products, ensuring timelydelivery and compliance with international shipping standards.● Handled customs clearance procedures for laboratory products, including the preparationand submission of required documentation to ensure compliance with customsregulations.● Maintained effective communication with CHA team, regulatory authorities, and internalstakeholders to address and resolve any clearance-related issues.● Ensured proper handling of temperature-sensitive and hazardous materials in accordancewith safety protocols.● Planning and managing logistics, warehouse, transportation and customer services● Directing, optimizing and coordinating full-order cycles and liaising.● Manage every aspect of the supply chain and notify the senior management team of anypossible obstacles to ideal efficiency.● Perform cost analysis and set appropriate benchmarks, coordinated deliveries and createpolicies and procedures for risk management and mitigation.● Meet cost, productivity, accuracy and timeliness targets, while tracking stock levels,delivery times, transport costs and efficiency, planned routes and processed shipments.● Consult with various internal business units and vendors to identify opportunities forimprovements of the supply-chain network.● Preparation of the Quality Standard Procedure (QSP), maintenance of records, and otherrequired documents related to the logistics activity. Show less

● Responsible for cost analysis and set appropriate benchmarks, coordinated deliveries andcreate policies and procedures for risk management and mitigation.● Consult with various internal business units and vendors to identify opportunities forimprovements of the supply-chain network.

• Managing imports, redistributions & ensuring custom clearances for Laboratory Products. • Event management - Book venues, vendor management, product shipment to events and workshops, oversee event and active resolution of issues. • Managed daily administrative tasks including business correspondence, vendor selection, verification & onboarding, raw & packing material supply chain. • Generating Purchase Orders for Clients using QuickBooks & coordinating with the Finance Department… Show more • Managing imports, redistributions & ensuring custom clearances for Laboratory Products. • Event management - Book venues, vendor management, product shipment to events and workshops, oversee event and active resolution of issues. • Managed daily administrative tasks including business correspondence, vendor selection, verification & onboarding, raw & packing material supply chain. • Generating Purchase Orders for Clients using QuickBooks & coordinating with the Finance Department to ensure timely Vendor Invoice Settlements. • Recording and processing office expenses, employee & travel expense, client payments, financial reports, reimbursements, invoices and billing. Show less

• Supervised and manage the overall facility, including buildings, equipment, and maintenance. Coordinated facility repairs and preventive maintenance.• Coordinated with logistics teams to plan and optimize the transportation and distribution of materials and products.• Monitored inventory levels and manage stock movement to meet production requirements, ensured inter-department coordination to ensure seamless operations.• Communicate effectively with stakeholders to address… Show more • Supervised and manage the overall facility, including buildings, equipment, and maintenance. Coordinated facility repairs and preventive maintenance.• Coordinated with logistics teams to plan and optimize the transportation and distribution of materials and products.• Monitored inventory levels and manage stock movement to meet production requirements, ensured inter-department coordination to ensure seamless operations.• Communicate effectively with stakeholders to address production, facility, and logistics needs. Show less

• Oversaw maintenance and calibration of specialized biomedical and laboratory equipment & ensured compliance with regulatory standards for equipment used in biomedical research.• Manage the upkeep of laboratory spaces, and detailed records of maintenance activities, equipment inspections, and compliance documentation.• Collaborate with researchers and scientists to understand their facility-related needs and provide support for ongoing experiments and projects.• Ensure that the… Show more • Oversaw maintenance and calibration of specialized biomedical and laboratory equipment & ensured compliance with regulatory standards for equipment used in biomedical research.• Manage the upkeep of laboratory spaces, and detailed records of maintenance activities, equipment inspections, and compliance documentation.• Collaborate with researchers and scientists to understand their facility-related needs and provide support for ongoing experiments and projects.• Ensure that the facility meets regulatory requirements and is prepared for audits. Show less

• Resolving Client complaints and Queries via call and emails, and slot management for difficult cases.• Handled 24/7 helpline include answering questions from clients and resolving problems.• Coordinated & managed AAID Maxi-course for upskilling (American Academy of Implant Dentistry)

• Ensured meeting set targets including like Turn Around Time (TAT) and Quality within a set timeline.• Trained & monitored new agents in effectively implementing the claims process.• Provided guidance to new agents to help achieve their targets.