A Clinical Leader in Product Surveillance within the field of ultrasound plays a critical role in ensuring the safety and effectiveness of ultrasound devices & responsibilities include:• Complaint Handling and Trending: Utilize clinical product knowledge to handle complaints related to GE Healthcare Ultrasound products. Implement effective methods and procedures for trending and analyzing complaints.• Regulatory Reporting: Support regulatory reporting by ensuring timely and accurate… Show more A Clinical Leader in Product Surveillance within the field of ultrasound plays a critical role in ensuring the safety and effectiveness of ultrasound devices & responsibilities include:• Complaint Handling and Trending: Utilize clinical product knowledge to handle complaints related to GE Healthcare Ultrasound products. Implement effective methods and procedures for trending and analyzing complaints.• Regulatory Reporting: Support regulatory reporting by ensuring timely and accurate submission of adverse events (AEs) and safety-related information. Collaborate with regulatory teams to establish appropriate corrective and preventive actions (CAPA).• Safety Evaluation: Evaluate safety data, including adverse events, to assess their impact on patient safety. Identify complaints that require further evaluation under regulatory guidelines.• Collaboration with Design Teams: Engage with product design owners to determine effective CAPA strategies. Provide clinical input for product improvements and enhancements.• Global Impact: Contribute to global safety reporting, ensuring compliance with safety regulations.• Maintain a strong focus on patient safety and product quality.• This role is pivotal in maintaining patient trust and ensuring the safe use of ultrasound technology. Show less

Intern Trainer for GEHC Ultrasound under GE consultant & Technical support ML |

• Provided clinical product application support for Acuson series ultrasound machines (P, X, Nx, Juniper, S-Series) across South India.• Demonstrated the potential uses, capabilities, and benefits of Acuson range to customers.• Trained dealer and service partners on troubleshooting and application-specific features.• Collaborated with R&D team by providing clinical software feature feedback for continuous improvements & verification & validation of new features in… Show more • Provided clinical product application support for Acuson series ultrasound machines (P, X, Nx, Juniper, S-Series) across South India.• Demonstrated the potential uses, capabilities, and benefits of Acuson range to customers.• Trained dealer and service partners on troubleshooting and application-specific features.• Collaborated with R&D team by providing clinical software feature feedback for continuous improvements & verification & validation of new features in NPIs.• Conducted onsite training for customers and addressed quality issues.• Represented the company at industry conferences and seminars.• Achieved more than 65% presale conversion rate in Karnataka during FY2018-19 (Oct18-Sep19).• Overall presale conversion rate: 52%.• South India Region presale conversion rate: More than 40% in FY2017-18.• Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.• Enhanced supervisory and leadership abilities by working closely with supervisor.• Introduced new methods, practices, and systems to reduce turnaround time.• Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.• Maintained, documented and presented progress reports to leaders.• Measured success through data-driven analysis of key metrics, making informed decisions about future strategic direction based on findings.• Conducted thorough market research to identify opportunities for expansion or improvement within the industry landscape.• Led successful sales campaigns that resulted in significant revenue growth for the organization over time.• Supervised day-to-day operations to meet performance, quality and service expectations.• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service. Show less