Satish Kumar Email & Phone Number

Bangalore Urban, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bangalore

Bangalore

Bangalore

Bangalore

Bangalore

A competent professional with proficiency in building, developing, mentoring, and leading a Human Resource Team to deliver "Human Resources best practices" in employee mgmt/devlp, recruitment, compensation & benefit and employee relations. • Spearheading the team that offers entire gamut of Employee Lifecycle management Services i.e HR Contact Centre (email, phone and chat support), Recruitment, Comp & Ben, Work Force Admin, Exit Management,) • Smooth, effective & time bound… Show more A competent professional with proficiency in building, developing, mentoring, and leading a Human Resource Team to deliver "Human Resources best practices" in employee mgmt/devlp, recruitment, compensation & benefit and employee relations. • Spearheading the team that offers entire gamut of Employee Lifecycle management Services i.e HR Contact Centre (email, phone and chat support), Recruitment, Comp & Ben, Work Force Admin, Exit Management,) • Smooth, effective & time bound transition of 2 HR processes from UK to Bengaluru site• Partnering with clients/business to consult ,advise and program manage workforce admin strategies/solutions• Be the single POC for the businesses in context to the HR Operations• Ensure all team members have the correct skills and are trained to deliver all the contractual requirements, to achieve operational excellence.• Identifying performance drivers, root causes of process inefficiencies, correct/develop new processes to achieve improved performance• Support the implementation of global view and other HR systems and manage its day to day maintenance, including data creation, change and audit to ensure data integrity.• Responsible for end-to-end Performance Management review process with compensation administration for the organization. • Lead and Drive process "transform and transfer" from other countries to the HR operation team, with clear process mapping, flow, responsibilities, documentation and communication• Manage client relationships • MIS reporting-Provide inputs for monthly top level service analysis for client . Analyse reports to monitor service and initiate improvements• Monitor individual workloads to optimize productivity, revenue generation, quality and added value to the client and Accenture HR Services• Maintain zero Escalations - Series of quality defects which questions the deliverable capability of the process and requires attention of Onshore/Offshore SDL's.• Handling client visits for new deals Show less

Bangalore

Role - Manage the Workforce Admin team for the one of the leading FMCG client spread across LocationJob responsibilities1. Managed a team delivering HR services to a global client- cover the entire employee lifecycle - from attracting potential applicants, managing their performance and rewards to assisting them with their post-employment needs2. Assisted in the successful transition of payroll services to third party.3. Have selected, trained and supervised the team… Show more Role - Manage the Workforce Admin team for the one of the leading FMCG client spread across LocationJob responsibilities1. Managed a team delivering HR services to a global client- cover the entire employee lifecycle - from attracting potential applicants, managing their performance and rewards to assisting them with their post-employment needs2. Assisted in the successful transition of payroll services to third party.3. Have selected, trained and supervised the team members to effectively accomplish the day-to-day responsibilities. This includes all aspects of performance management and appraisals, training and coaching. Established clear accountabilities and expectations with team members to consistently deliver results. Responsible for leading the development, updating and implementation of processes and procedures. 4. Trouble shooting and resolving issues affecting daily operations. Participating constructively in forums to discuss and resolve problems. 5. Effectively prioritize work in situations of ambiguity based on activities most important to achieving objectives. 6. Acting as a knowledgeable expert within the team for functional HR information. Have worked towards developing the capability to understand and explain the breadth of client HR policies, benefits, and programs. 7. Overseeing development, tracking, analysis and reporting of key performance measurements; identifying trends and opportunities to improve both process efficiencies and results. 8. Driving process efficiency initiatives and potential cost reduction efforts. Coordinating special projects like data migration, transition of HR Systems. Functioning as the deal SPOC for this initiative. Show less

Bangalore

Role: Manage the Recruitment team for the one of the leading FMCG client spread across Location. Job Responsibilities:1. Managed a team delivering HR services to a global client- cover the entire people delivering HR services to a global client- cover the entire Recruitment Function - from Screening Resumes, Scheduling and conducting Telephone interviews, Scheduling Face to Face interviews for Line managers, Communicating Verbal Offers, Contract Letter Generation and On Boarding… Show more Role: Manage the Recruitment team for the one of the leading FMCG client spread across Location. Job Responsibilities:1. Managed a team delivering HR services to a global client- cover the entire people delivering HR services to a global client- cover the entire Recruitment Function - from Screening Resumes, Scheduling and conducting Telephone interviews, Scheduling Face to Face interviews for Line managers, Communicating Verbal Offers, Contract Letter Generation and On Boarding the candidate.2. Successfully transitioned 2 new projects from onshore (UK & South Africa) within a period of 2 years.3. Have selected, trained and supervised the team members to effectively accomplish the day-to-day responsibilities. This includes all aspects of performance management and appraisals, training and coaching. Established clear accountabilities and expectations with team members to consistently deliver results. Responsible for leading the development, updating and implementation of processes and procedures. 4. Trouble shooting and resolving issues affecting daily operations. Participating constructively in forums to discuss and resolve problems. 5. Effectively prioritize work in situations of ambiguity based on activities most important to achieving objectives. 6. Acting as a knowledgeable expert within the team for functional HR information. Have worked towards developing the capability to understand and explain the breadth of client HR policies, benefits, and programs. 7. Overseeing development, tracking, analysis and reporting of key performance measurements; identifying trends and opportunities to improve both process efficiencies and results. 8. Driving process efficiency initiatives and potential cost reduction efforts. Coordinating special projects like data migration, transition of HR Systems Show less

Bangalore

Job Responsibilities:1. Responsible of a team of 13 people delivering Recruitment to a global client2. Mentoring the team on a day to day basis providing support to resolve complex cases. 3. Identifying training needs within the team and conducting training activities.4. Coordination with Onshore team to ensure proper handoff between teams.5. Interfacing with client personnel to resolve escalations and complex cases which fall outside the scope of the local team.6… Show more Job Responsibilities:1. Responsible of a team of 13 people delivering Recruitment to a global client2. Mentoring the team on a day to day basis providing support to resolve complex cases. 3. Identifying training needs within the team and conducting training activities.4. Coordination with Onshore team to ensure proper handoff between teams.5. Interfacing with client personnel to resolve escalations and complex cases which fall outside the scope of the local team.6. Ensure delivery of quality service by undertaking regular quality checks.7. Analysis of business process to improve process flows.8. To understand the client policies and ensure team functions with the purview of the detailed policies.9. Allocation of daily work flow to the team and ensuring the defined SLA are met.10. Reporting on matrices and quality to management.11. Documentation of Operational Excellence matrices.12. Part of the BCP team and identified as the primary resource for BCP.13. Identified for transitions based on knowledge and experience of the HRO industry. Show less

Bangalore

Bangalore

Bangalore

Master Of Business Administration (M.B.A.), Human Resources Management And Services

Bachelor Of Commerce (Bcom), Accounting And Finance