Satish S Email & Phone Number

Banglore Karnataka

 Installing, configuration & maintenance of Microsoft products. Troubleshooting LAN issues, coordinating with Internet service providers for Internet related issues. Backup data and Transfer data from Old laptop to New laptop and PC Ticketing tool Sapphire IMS Whole sole responsible for all kind of troubleshooting in internal standard software and Hardware.  Migrated employee data from multiple devices. Coordination with central network team for installing, maintaining and configuration of network devices such as switches, routers and access points (WIFI, LAN & WAN).  Diagnosed analyzed and resolved user Desktops laptops and hand-held devices software and hardware issues Support end-users with IT-related problems in a responsive and service oriented manner.  Provide friendly and quality support to all users. Strong in IT environment with experience in supporting servers. Respond to incoming telephone calls, voicemail, emails or chat for assistance from users experiencing problems. Troubleshoot, analyze, resolve, track, escalate and accurately document various technical Problems. Ability to handle a large call volume. Provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Assist with the troubleshooting, installation, and implementation of systems. Diagnose and resolve technical hardware and software. Provide information in response to inquiries, concerns, and requests about products and services

Bangalore Karnataka

 All types of Operating Systems Installing (Windows XP, Win 7,Win 8 & 8.1). Providing Operating system maintenance, management, customization and trouble shooting. Installing Various Software as per the management Requirement Providing desktop computer software and hardware support, configuration, repair, maintenance and installation troubleshooting.  Cable crimping (Straight and Cross). Configuring and Maintaining local Printer & Network Printer  Installation and maintenance of Antivirus and managing updates. Configuring and Troubleshooting Microsoft office outlook 2003 and 2007& 2010&2013&Office365

Electrical, Electronics And Communications Engineering, Bachelor Degree

Diplama, Electrical, Electronics And Communications Engineering, Diplama