• Expanded Project Management Capability for Deloitte US-India firms by expanding upon existing PM Shared Service to manage growing demand, capacity and scope. Led detailed data collection and analysis to gain firm leadership buy-in• Support the team through the project life cycle from contributing to the planning process, setting KPIs, and analyzing project performance to providing insights and recommendations for improvement.• Played a pivotal role supporting the project manager with overseeing and coordinating projects, contributing to project planning, preparing and maintaining documentation, reviewing financials, monitoring project activities, and evaluating the overall project.• Garnered Consulting leadership support to join the Pricing Center of Excellence: developed a deep understanding of various pricing models; 1 among 5 selected by the leadership over 150+ practitioners, responsible for building and provide consultation on the pricing model for client proposals• Developed pricing models to acquire deals worth over $30M across industries including Oil & Gas, Retail, Telecommunication. • Created insightful presentation to showcase how the efforts of the team are geared towards meeting the goal• Identified and executed High-Impact, High-Visibility initiatives to uplift the customer value; like automation of redundant reports, stabilized Incident & Change management process.• Managed input across multiple teams to identify and escalate risks and dependencies: status report, project plan, RAID log, critical path, dashboards, etc.• Led weekly team leadership meetings and crafted monthly executive communications to report on progress and compliance across the engagement (SLA Metrics, KPI Reports, Hygiene Reports etc.)

• Facilitated the establishment of Deloitte's first “Project Management Shared Service”, and enabled growth of team size from 5 to 50 through increased leadership buy-in, and delivery excellence. • Delivered a one-year QRM plan and facilitated the retention of CMMI Level 3 Audit certification for the firm• Achieved strong credibility in facilitating the delivery of global solutions across technologies, including various ERP and automation software• Standardized project management process for a Fortune 500 client resulting in significant improvement in project health after being in red for multiple quarters• Clearly communicated challenges and progress to upper management via engaging and insightful presentation• Responsible for Resource Lifecycle, Project delivery Management: Managed project budgets, projects status & health, developed multiple high priority deliverables for client & firm leadership• Streamlined change and incident management processes and reduced incident resolution time for Fortune XXX client. The compliance deviation is less than 2% in two years unlike previous record of 12%• Orchestrated the services delivery amidst 5+ modules with 40+ team members bringing stability and centralized ownership• Created and managed inventory of Project Management essentials like Delivery Manual, SOP, KPI/KPO, RAID log, RACI Matrix, KEDB etc.• Gained client buy-in and led implementation of "Tableau" and "Intelligent Insight" to enhance the project’s analytical capability• Saved 450+ hours of effort by leveraging RPA tool to automate project exceptions report; eased the tracking and reporting of exceptions by automating 12 separate reports and dashboards. • Coordinated the successful delivery of 2 Minor releases, including 120+ enhancements over two years • Cross trained in SAP BODS to backfill project need and played a dual role of PMO and BODS resource. Delivering two mini projects spanning across a period of 6 months

• Managed teams to bridge technical, delivery, change management and project management teams in a competitive multi-vendor environment by leveraging technical skills and business acumen • Owned pan-India IT operations for Customer Relationship Management (Siebel) support and manage back office, Business and Technical support team• Co-Lead a team of four from Tata Consultancy Service (TCS) in the development of Revenue Assurance-Fraud Management System• Successfully lead the team of TCS and CA Technologies to implement the job monitoring tool to reduce Job monitoring cost by 50% on existing arrangements• Facilitated audits at Zee, Sony, Star and other External audits by providing process brief, technical walkthrough & data collection. • Facilitated the requirement analysis & Development discussion for over 250+ packages. Conducted Gap analysis, assessed stakeholder needs and managed delivery of three major releases.• Lead the reconstruction of the "Package Creation" process by developing a custom API which has increased through put from delivering ~12 package/week to ~30 package/week• Conducted weekly meetings to highlight the current status, risk and future operations plan.