Satish Tripathi Email & Phone Number

Gurugram, Haryana, India

Overseeing international business operations across Europe with a significant portfolio.Driving business development initiatives to engage new partners and introduce new revenue streams.Achieving growth in sales and customer retention through strategic initiatives.Leading seasonal projects like Rakhi, Valentine's Day, Diwali, and Christmas.Formulating and executing business strategies while managing partner relationships.Maintaining YOY and MTD performance… Show more Overseeing international business operations across Europe with a significant portfolio.Driving business development initiatives to engage new partners and introduce new revenue streams.Achieving growth in sales and customer retention through strategic initiatives.Leading seasonal projects like Rakhi, Valentine's Day, Diwali, and Christmas.Formulating and executing business strategies while managing partner relationships.Maintaining YOY and MTD performance dashboards.Utilizing Adobe Analytics and Tableau for performance tracking.Monitoring costs and implementing strategies to maintain gross margins.Enhancing partner performance through ongoing assessments and feedback. Show less

New Delhi

Managed order processing through international web portals and coordinated with vendors for timely fulfillment.Developed and updated Standard Operating Procedures (SOPs) to enhance operational efficiency.Maintained comprehensive reports and Management Information Systems (MIS).Assisted in updating customer information in accordance with operational requirements and Supported team members by providing insights and assistance on operational issues.Generated weekly… Show more Managed order processing through international web portals and coordinated with vendors for timely fulfillment.Developed and updated Standard Operating Procedures (SOPs) to enhance operational efficiency.Maintained comprehensive reports and Management Information Systems (MIS).Assisted in updating customer information in accordance with operational requirements and Supported team members by providing insights and assistance on operational issues.Generated weekly and monthly dashboards for mail flow, resolution rates, and customer satisfaction (CSAT). Show less

Working as an Email executive, handling Nodal and top management escalations.Also manage data (skilled in Ms Excel}.

Bca, Computer Software Engineering

Bachelor Of Commerce - Bcom, Business/Commerce, General