Saul Pera Email & Phone Number

Florida, United States

Palm Harbor, Florida, United States

Tampa, Florida, United States

• Supported a global 24/7 SOC through collaboration and coordination with various departments and associates from different geographic locations• Analyze and respond to results from various security technologies including SIEM, IDS/IPS, Endpoint Solutions, DLP. etc., through ReliaQuest's proprietary OpenXDR platform, GreyMatter• Utilized EDR solutions such as CrowdStrike, Carbon Black, Microsoft Defender and Sentinel One to investigate suspicious process creations or suspected malware events within customer environments• Navigated within Service-Now to create reports and tickets for collaboration with internal team members and external clients•Worked with SIEM solutions like Splunk, QRadar, LogRhythm, Google Chronicle, and Microsoft Sentinel to investigate alerts within client environments• Deploy sandboxed environments to investigate malicious incidents and payloads• Evaluate customer networks to provide enhancements and recommendations to elevate the overall security posture of 800+ clients.• Prioritized tasks and time sensitive requests to ensure situations were detected, investigated, and remediated in accordance with SLA's• Mapped detected threats and techniques to the MITRE ATTACK framework to enhance threat defection, investigation, and response strategies within client environments