Sauncha Timpson Email & Phone Number

Supported software platform to empower teachers to create new ways to learn. Ensuring everyone was able to log in- quickly and securely. 60% of US students logging in monthly.Solved or escalated issues reported by clients using single sign-on portal that helps 95,000 of U.S. K-12 schools spend more time learning and less time logging in. Reviewed allocated budgets based on project and service provider requests.Demonstrated efficiency in case management and product knowledge by solving over 400 support cases in twelve week period. Supported 372 Districts and 80 developers.Influenced portal adopted school units in districts that had at least 7 app icons in their portal and atleast 20% of the school's synced users are active users.

Greenville, South Carolina, United States

-Lead liaison between contracted professional service providers and client to support the execution of client's projects from ideation through completion.-Manage expected deliverables in highly complex projects while identifying and resolving any operational and people challenges. -Develop and manage allocated budgets based on project and service provider requests design, event planning and marketing activations-Support marketing strategies intended to increase social awareness of client and brand objectives using digital marketing channels.

Greenville, South Carolina, United States

-Worked with children from age 3 to 5 in the classroom setting.-Prepare, process, and tracked all applications submitted through the Child Plus System-Provide quality, comprehensive and family support services to enrolled children and their families by facilitating family meetings. -Assist parents in a variety of areas (filling out forms, surveys, health, nutrition, and goal setting) - Communicate with teachers in a timely manner regarding child's health and family concerns -Perform general office and administrative duties.