M365 Core platform | Storage, HA

M365 Core Platform: Storage, HA/DR

• Created roadmap for re-platforming of a B2B supply chain product to meet product vision of high availability and scalability.• Collaborated with data engineering, architecture, and customers to define specifications and map it to product roadmap.• Created task flows, wireframes for newly built MVP for the decision support system and owned customer demo sessions.• Demonstrated new enhancements and features to stakeholders and assessed feedback for retrospective planning.

• Led multiple aspects of the project including ideation, requirement documentation, client engagement and change requests.• Documented and translated business KPIs for the development team to build understanding of salesforce managementwithin pharmaceutical space.

• Developed presentations to share initial thoughts in Phase 2 of the VaX WNY Research Consortium efforts.• Engaged with experts in residence to refine recommendations.• Created a concept proposal to share with the WNY Region 10 Hub Task Force via Flipgrid.

• Led the product lifecycle of SaaS CRM product for North American consumer goods market, increasing quarterly revenue by8%.• Ensured timely delivery of features and enhancements by prioritizing tasks providing most value to the customers.• Collaborated cross functionally across leadership, customer success and engineering team for successful product launch.• Led the API and data integration between Salesforce, AWS, and SAP using Microsoft Azure Data Factory v2 and MuleSoft.• Counseled data owners to understand integration challenges and reviewed data lineage for successful business outcome.• Implemented A/B testing and demo sessions with customers to maximize product efficiency and UX/UI.• Ideated quarterly peer training on emerging cloud technologies which developed advance data analytics skills in a team of 17.

• Designed and launched enterprise data warehouse using Microsoft Azure parallel DWH to scale up business reporting andETL jobs by 40%.• Analyzed KPIs using Tableau to identify potential risk areas and that helped company to take risk preventive decisions.• Optimized analytics SQL queries to increase the query throughput by 60 % on MS Azure platform.• Collaborated with multiple stakeholders and engineering team for project requirements and estimation of deliverables.