Savannah Curry Email & Phone Number

Remote

- Review and resolve customer complaint escalations-Analyze complaint trends in order to improve our products and procedures-Advocate for customers using the data provided in their interactions to provide the best possible customer experience

Pittsburgh, Pennsylvania

-Assist escalated and/or sensitive customer escalations via phone and email -Work to improve processes specifically involving payment processing and merchant relationships-Collaborate with other agents to implement new procedures to better the customer experience

Greater Pittsburgh Area

Responsible for guest satisfaction and safetyLed independent courses safely and efficiently Tailored course instruction for a variety of guest ages and abilities Increase sales conversion rate of customers in equipment, outer and active wear categories

Greater Pittsburgh Area

Worked directly with guests as well as train and mentor team members to continuously maintain high guest satisfaction and safety.Assigned and logged staff duties, schedules, and equipment maintenance.Reconciled daily sales transactions to balance and log day-to-day finances with Fareharbor booking system.Reduced risk by ensuring safety compliance adherence.

Greater Pittsburgh Area

Trained team members in successful strategies for meeting operational and sales targets.Developed innovative and creative merchandise displays to drive point-of-sale purchases.Managed opening and closing procedures including a weekly stock inventory to address discrepancies and better predict future needs.Communicated effectively with customers to solve.

Bethel Park, PA

-Responsible for greeting and engaging with guests in order to maintain guest satisfaction-Conduct opening and closing tasks in order to adequately promote company efficiency-Maintained a thorough understanding of all menu items and answered questions regarding food and drink items and their preparation-Balanced cash registers at open and close-Efficiently.

Boston, MA

-Answer and direct phone calls in the College of General Studies Dean's Office-Provide general support to visitors and students-Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies-Carry out administrative duties such as filing, typing, copying, binding, scanning etc.-Receive, sort and distribute the mail

South Park, PA

-Conducted front desk operations-Scheduled and managed tennis court reservations -Answered phone calls-Operated cash register -Responsible for opening and closing tasks including site maintenance and balancing registers

Nantucket, MA

-Completed administrative and clerical tasks in the office-Kept inventory of furnishings used in staging of homes