Sayed Miah Email & Phone Number

London, Gb

London, England, United Kingdom

London, England, United Kingdom

Led development of bottom-up budget modelling for all mobile categories which allows for more accurate forecasting by manipulating large data sets and breaking the data down to granular level. This was adopted by the finance team and is utilised when producing the annual budget. I continue to regularly review this by working closely with the finance team to ensure budget targets are achievable. Responsible for all mobile market share reporting within Dixons Carphone; create and present a weekly summary of insights into the market including key areas of growth and development. Track Carphone Warehouse’s share of the market vs. competitors. Identify market share losses and gains to understand business opportunities which is presented to wider team. Forecast market trends, determine future market size and market share. Effectively maintained market awareness in relation to sector competitors.Work with several key metrics to track performance over time. Produce daily, weekly, and monthly reports using data analysis techniques to note trends and draw actionable conclusions. This is used to identify areas of improvement; I concisely communicate conclusions and recommendations and present these findings to the wider commercial team.Collaborate across functions (category & marketing teams), hold teams accountable to meet marketing deadlines when nominating promotional deal sets. Assign the marketing assets to each category team; when doing this I keep in mind a balance between commercial objectives and the customer perspective and ensure thorough visibility across all categories.

Birmingham, England, United Kingdom

Within one month of managing the store, it became number one in the region for profitability and within the first three months it exceeded profit targets by 47%, this was due to the changes I made, such as, setting clear objectives and goals, as well as personalised coaching for each of the team members; I observed staff interaction with customers and provided bespoke feedback. Managed a team of 6; store had second highest footfall regionally, consistently demonstrated my ability to motivate my team to exceed key performance indicators.Used Excel to analyse sales performance and create daily dashboards, to inform a delivery plan, which resulted in increased regional ranking from 26th to 5th within 7 weeks of promotion to management role. Conducted daily team meetings to outline weekly objectives as well as reviewing performance and targets. Developed coaching plans for staff as well as ensuring compliance with company policies and procedures, whilst also ensuring FCA compliance.Worked closely with Regional Manager to provide weekly support for other 25 stores within the region by assessing KPI’s and identifying areas for improvement with regards to business opportunities. Created development plans for underperforming stores.

Leicestershire, England, United Kingdom

Role focused on advising customers as well as ensuring compliance with FCA regulations and managed store in manager’s absence. Number 1 Sales Consultant in regional rankings, regularly exceeded KPI’s and was responsible for training of new members of staff.Had highest customer response rates and consistently received top score for customer satisfaction survey within the region.

Master'S Degree, Economic Development And Policy Analysis

Bachelor Of Arts (Ba), Economics