Mark Schilling Email & Phone Number

Madison, Wisconsin Area

TDS Telecom - Software Engineer• Responsible for design, implementation, testing and documentation of internal facing support tools and system integrations as part of the web / mobile development team.Recent Projects• Design and implementation of RESTful web services to integrate a network traffic management vendor solution to tie together equipment usage statistics to TDS customers as part of a usage-based billing project.• Integration of a billing support system from a cable broadband provider acquisition into existing TDS infrastructure and support tools by adding new integrations to an internal event processing system.• Design and implementation of equipment order submission and tracking functionality in a Django web application for sales support using a responsive front-end (jQuery/Bootstrap).• Configured CI builds and unit test code coverage metrics using tools in the Python ecosystem.

Madison, Wisconsin Area

• Reporting Manager for the core B2B development and QA teams which included hiring, performance reviews, mentoring, and giving technical direction to team members on projects. • Refined Agile development process to result in quicker cycles of development, peer review, and QA than was previously accomplished. • Coordinated efforts to increase automated testing coverage of B2B web applications and transitioned workflow towards BDD, using tools like Cucumber in the process. • Conducted roadmap planning to address technical debt and plan future web application infrastructure. • Worked with Business Analysts to clarify technical requirements for development stories. • Assisted with development work during the team’s sprint. Removed impediments to developer story progress by pairing with developers and reaching out to business stakeholders and other IT resources (e.g. DevOps) as needed. Team projects and accomplishments• Migrating Trek’s primary B2B web application (Dexter), which was responsible for taking in more than 60% of sales globally, and related applications to a new virtualized environment for a data center migration. This move helped to mitigate risk to a mission critical app due to outdated physical hardware. • Incorporating Trek’s acquisition of Electra Bicycle into both the B2B Dexter web app in several weeks and B2C integrations with 3rd party vendors within a couple of months. • Addressing customer-impacting performance issues by configuring New Relic application monitoring and using captured data to perform root cause analysis and remediation. • Migrating to updated tools and platforms: Java 7, Tomcat 7, Gradle, and Git.

Madison, Wisconsin Area

• Responsible for the technical architecture of Dexter (a B2B web application)• Develop project requirements and design documentation• Meet with developers for code reviews during each development sprint• Work on continuous improvement of development processes• Develop and implement features for web applications / web services / batch applications and other related projects

Utrecht Area, Netherlands

• Developed and implemented features for web applications / web services / batch applications and other related projects• Developed project requirements and design documentation• Provided B2B web application support and training for European employees responsible for managing site content and supporting end users

Madison, Wisconsin Area

• Developed and implemented features for Dexter, a B2B web application

Bachelor Of Business Administration (Bba), Management Computer Systems

Information Systems